Boonville Ford Parts Counter Representative

Are you passionate about the automotive industry and enjoy helping people find the right parts for their vehicles? We are currently seeking a friendly and knowledgeable Parts Counter team member to join our dynamic team! In this role, you will be the go-to source for customers and technicians alike, providing exceptional service and expertise when it comes to automotive parts. Whether working directly with customers at the counter or assisting our skilled technicians in the back, your role will be crucial in ensuring that we maintain the highest level of satisfaction for our clients. You will be responsible for processing orders, handling inquiries, and making sure our inventory is well-managed and organized. This position not only allows you to interact with a diverse range of customers but also enables you to stay updated with the latest industry trends and parts availability. If you thrive in a fast-paced environment, have a passion for problem-solving, and enjoy building lasting relationships, we would love to hear from you! Join us and become an integral part of a friendly team dedicated to serving our community and supporting the automotive industry.

Salary: $45,000 - $52,000 annually! 

Responsibilities

• Provide excellent customer service at the parts counter, assisting customers with inquiries and purchases.
• Process customer orders and returns accurately and efficiently.
• Maintain product knowledge and stay updated on automotive parts and accessories.
• Assist technicians in identifying and sourcing the correct parts for repairs and maintenance.
• Ensure that the parts department is well-organized and that inventory levels are properly maintained.
• Conduct regular inventory checks and assist in stock replenishment.
• Handle special orders and follow up with customers regarding order status and delivery.
• Collaborate with team members to achieve departmental goals and enhance overall customer experience.

Requirements

• High school diploma or equivalent; some college coursework in automotive technology is a plus.
• Experience in an automotive parts counter role or in a similar customer-facing position preferred.
• Strong knowledge of automotive parts and their applications; familiarity with automotive systems is desirable.
• Excellent communication and interpersonal skills to effectively interact with customers and team members.
• Ability to work in a fast-paced environment and manage multiple tasks at once.
• Proficient in using electronic systems for inventory management and order processing.
• A positive attitude and a passion for providing outstanding service to customers.

Salary : $45,000 - $52,000