What are the responsibilities and job description for the Customer Service Representative position at D & M Cleaners?
(APPLY IN PERSON ONLY)
D & M Cleaners has been the premiere dry-cleaning company in the Rio Grande Valley for over 60 years and we are looking for a new member to join our family.
We are interviewing for a customer-oriented service representative for our Edinburg store. A customer service representative, or CSR, will handle all aspects of handling customer garments. Must be genuinely excited to help customers, patient, detail oriented and enjoy speaking with others. Flexibility in scheduling and the ability to work out of other locations (Pharr and McAllen) on occasion.
Your face must say "Yes" to customer service.
(APPLY IN PERSON ONLY)
No phone calls will be accepted.
One week paid vacation after a year employment.
Responsibilities
- Manage incoming, tagging and distributing of garments
- Identify and assess customers’ needs to achieve satisfaction
- Build relationships and trust with customers
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
- Customer support experience or experience as a client service representative helpful
- Strong phone contact handling skills and active listening
- Familiarity with basic computer programs
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Pharr, TX 78577 (Required)
Ability to Relocate:
- Pharr, TX 78577: Relocate before starting work (Required)
Work Location: In person
Salary : $13