Wildlife Technician

Company Overview:
D&K Pest Control is a locally owned and operated wildlife removal, exclusion, and pest control company serving the greater Naperville and Chicagoland area. We specialize in humane wildlife removal, professional exclusion repairs, and advanced camera-monitored trapping technology. Our team is dedicated to professionalism, safety, humane practices, and customer satisfaction.

Primary Responsibilities

Wildlife Removal & Trapping

• Set, monitor, and remove humane traps for nuisance wildlife (raccoons, squirrels, bats, skunks, birds, etc.)

• Perform daily trap checks and respond promptly to animal captures

• Utilize camera-monitored traps to remotely check and document captures

• Humanely dispatch animals in accordance with Illinois state and federal wildlife regulations when required

• Safely transport and release captured wildlife or bring injured, orphaned, or non-releasable animals to licensed local wildlife rehabilitators as needed

• Follow all humane handling, transport, and disposal guidelines per company policy and state regulations

Inspections & Estimates

• Conduct thorough property inspections to locate wildlife entry points and potential vulnerabilities

• Take clear, labeled photos of all findings for client records and documentation

• Write and submit detailed exclusion and repair estimates using GorillaDesk CRM

• Clearly explain inspection findings and proposed work to clients in a professional and educational manner

Exclusion & Repair Work

• Perform minor carpentry and sealing repairs to close wildlife entry points (roof gaps, soffits, vents, siding, fascia, etc.)

• Install one-way devices, chimney caps, vent guards, and other exclusion materials

• Safely use ladders, hand tools, and power tools in residential and commercial settings

• Maintain high-quality craftsmanship and follow company exclusion standards

Routing & Scheduling

• Manage daily wildlife routes efficiently using GorillaDesk CRM

• Coordinate trap checks, animal pick-ups, and follow-up visits

• Communicate with office staff regarding schedule updates, materials used, and job status

Customer Service

• Communicate courteously and clearly with customers about wildlife activity, trapping progress, and repair options

• Educate clients about wildlife behavior, prevention strategies, and company warranties

Equipment & Vehicle Maintenance

• Maintain company-issued truck, ladders, tools, and equipment in clean, working condition

• Perform basic truck maintenance (oil, fluids, cleanliness, inventory)

• Ensure safety equipment (harnesses, gloves, respirators, etc.) is in good condition and used properly

Technology & Documentation

• Use GorillaDesk CRM to create invoices, upload photos, log materials, and complete detailed service notes

• Operate company-issued cell phone for routing, trap monitoring, and communication

• Accurately document all services performed, wildlife captured, and any rehabilitations or releases

Teamwork & Scheduling

• Work rotating weekends for animal pick-ups and trap monitoring

• Assist fellow technicians on large exclusion or remediation projects as needed

• Attend regular team meetings and safety trainings

Perks & Equipment Provided

• Take-home company truck for full-time technicians

• Company cell phone and uniform provided

• Paid hands-on training and advancement opportunities

• Supportive, family-owned company culture focused on humane wildlife practices and professional growth

• Yearly Company Boot Allowance