What are the responsibilities and job description for the Part-Time Administrative Assistant / Customer Service Representative position at D.J.A. Imports?
Part-Time Administrative Assistant / Customer Service Representative
DJA Imports is a nationwide supplier of steel, gate hardware, and related building products located in the Northeast Bronx. We serve wholesale and retail customers through our sales counter, telephone and email support, and e-commerce platform.
We are seeking a dependable, organized, and customer-focused Part-Time Administrative Assistant / Customer Service Representative to support daily office operations and assist customers.
Location
DJA Imports
1672 E. 233rd Street
Bronx, NY 10466
Schedule
- Part-time position
- 15-20 hours per week
- Monday through Friday
- Availability during business hours (8:00 a.m. to 4:00 p.m.)
- Flexible schedule available within these hours
Responsibilities
- Answer and direct incoming telephone calls.
- Respond to customer inquiries via phone and email.
- Provide professional customer service to wholesale and retail customers.
- Enter customer orders and maintain customer account information.
- Perform data entry and maintain accurate records.
- Process incoming and outgoing mail.
- Maintain electronic and paper filing systems.
- Prepare correspondence, reports, and other office documents.
- Assist with office organization and general administrative duties.
- Learn and accurately communicate company products and terminology.
- Provide administrative support to management and staff as needed.
Required Qualifications
- Previous administrative, clerical, customer service, or office support experience required.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
- Strong verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Dependable, professional, and punctual.
- Ability to work independently and as part of a team.
- Ability to manage multiple priorities in a fast-paced office environment.
- Ability to perform the essential functions of the position, including moving throughout the office, using stairs, standing and walking periodically, and occasionally lifting or carrying office supplies, files, or packages weighing up to 25 pounds.
Preferred Qualifications
- Experience with QuickBooks.
- Experience with HubSpot CRM.
- Order entry experience.
- Bilingual English/Spanish.
To Apply
Please submit your resume and a brief summary of your relevant experience.
Equal Opportunity Employer
DJA Imports is an Equal Opportunity Employer.
Pay: $18.25 - $22.75 per hour
Expected hours: 15.0 – 20.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
Experience:
- job relevant: 1 year (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Bronx, NY 10466 (Required)
Work Location: In person
Salary : $18 - $23