Medical Office Assistant

Job Overview
We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the frontline representative of our medical practice, providing exceptional patient service while managing administrative and clinical support tasks. Your energetic approach and organizational skills will ensure smooth clinic operations, accurate documentation, and efficient communication between patients and healthcare providers. This paid position offers an exciting opportunity to contribute to quality patient care in a fast-paced environment.

Duties

• Greet patients warmly, verify insurance coverage, and assist with appointment scheduling using EMR (Electronic Medical Records) systems such as Patient Now, Epic, Meditech, Athenahealth, or eClinicalWorks
• Manage patient intake processes including data entry, updating medical histories, and reviewing documentation for accuracy
• Handle medical billing and collections efficiently by submitting claims via HIPAA-compliant procedures and following up on unpaid accounts
• Maintain accurate medical records, organize files, and manage electronic health information using systems like EHR (Electronic Health Record)
• Answer phone with professional phone etiquette, schedule appointments, and coordinate care plans with healthcare providers
• Support clinical staff by preparing exam rooms, assisting with patient documentation review, and managing office supplies to ensure a seamless clinic experience

Skills

• Proficiency in EMR/EHR systems including patient Now, Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft or similar platforms
• Strong understanding of HIPAA regulations to protect patient privacy and ensure compliance with health information management standards
• Excellent customer service skills with the ability to communicate clearly and professionally in both English and bilingual settings
• Experience with insurance verification processes for Medicare and private insurers; familiarity with dental terminology is a plus for dental clinic environments
• Skilled in clerical tasks such as filing, data entry (including 10 key typing), appointment scheduling, and managing multi-line phone systems
• Competent in using Microsoft Office applications for documentation purposes; capable of handling hospital or clinic administrative support duties efficiently

Join us to make a meaningful impact on patient care while advancing your career in a supportive and energetic environment. We value your dedication to excellence in healthcare administration and look forward to welcoming motivated professionals eager to grow!

Pay: $21.00 - $25.00 per hour

Work Location: In person

Salary : $21 - $25