What are the responsibilities and job description for the Executive Butler position at D.C. Global Talent Inc.?
EXECUTIVE BUTLER
Dominican Republic
Reports To: Front of House Manager > Director of Rooms
Language: Spanish required
OVERVIEW
We are conducting an urgent executive search for an experienced Executive Butler at a prestigious luxury resort in the Dominican Republic. This is a senior management role requiring a polished leader who can manage a large team and deliver a flawless, Forbes-level guest experience.
KEY RESPONSIBILITIES
- Manage and develop a team of 25, including 3 Supervisors and 22 line staff
- Oversee end-to-end guest experience with meticulous attention to detail
- Anticipate guest needs and ensure all requests and preferences are fulfilled seamlessly
- Collaborate with Rooms, F&B, Housekeeping, and Concierge to deliver cohesive luxury stays
- Uphold and refine SOPs aligned with Forbes-level service standards
- Coach, train, and evaluate team performance regularly
QUALIFICATIONS
- 3-5 years of management experience in luxury hospitality (not a first-time manager)
- Caribbean experience strongly preferred; will consider exceptional profiles without it
- Luxury hotel experience is required; Forbes Five-Star is a strong plus
- Background in Guest Experience, Guest Relations, Front Desk, or F&B management
- Spanish proficiency essential; English preferred
- Strong leadership, emotional intelligence, and a passion for elevated service
COMPENSATION PACKAGE
- starts from US$1400-US$2400 per month
- housing allowance
- service charge
- private medical insurance
- developmental opportunities