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Credit Research Analyst

D and H Distributing Co
Harrisburg, PA Full Time
POSTED ON 5/1/2025
AVAILABLE BEFORE 5/29/2025

Credit Research Analyst

This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL.

This is a hybrid role.

Working Hours : 8 : 30AM-5PM EST

D&H is growing! Join 100 year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailer, and the clients they serve across the SMB and Consumer markets.

  • We are empowered by our employee co-owners who provide the industry's best service, and we promote a collaborative culture.
  • We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
  • As a D&H Co-Owner you receive numerous discounts on services.
  • We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

SUMMARY

Responsible for detailed research & maintenance of a prescribed territory of accounts receivable customers. Required to maintain said territory within prescribed goals and with a high degree of efficiency and professionalism. Responsible for researching customer deductions and the resolution of customer issues. Required to work closely with the collector and other departments on the same set of accounts so that the highest level of communications internally is being revealed to learn each customer, allowing the best possible business practices between both parties to maintain or better profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Research & resolve deductions for an assigned set of accounts.
  • Reconcile credit memos to customer checks.
  • Compile documentation and save into imaging system.
  • Complete collection letters for disputed items.
  • Other duties as assigned.
  • Must adhere to company policies, including attendance.
  • Execute all duties with a high degree of accuracy and efficiency.
  • High degree of expertise in several discrete software applications required.
  • Must be able to communicate to co-workers and customers in a professional and positive manner.
  • QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    KNOWLEDGE, SKILLS, and / or ABILITIES

  • Proficiency in Microsoft Office products (Excel, Word, Outlook, Internet Explorer).
  • Ability to learn and use several other job-specific software applications.
  • EDUCATION and / or EXPERIENCE

  • High school or associates degree with emphasis on business or accounting or commensurate experience required. Four-year degree in business preferred.
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