What are the responsibilities and job description for the Front Desk Receptionist position at D'Agostino Chiropractic and Associates, PC?
Company Description D'Agostino Chiropractic and Associates, PC is a chiropractic practice serving patients in Garfield, NJ and the surrounding community. The team focuses on providing attentive, personalized care to support patient comfort, mobility, and overall wellness. The office environment is professional yet welcoming, with an emphasis on clear communication and efficient patient flow. Team members collaborate closely to ensure a positive experience from check-in to check-out for every patient.
Role Description This is a full-time, on-site Front Desk Receptionist role based in Garfield, NJ. The Front Desk Receptionist will greet patients, manage check-in and check-out processes, and ensure the waiting area is organized and welcoming. Daily responsibilities include answering and directing phone calls, scheduling and confirming appointments, verifying and updating patient information, and handling basic clerical tasks such as filing, scanning, and data entry. The role also involves collecting co-pays, coordinating with chiropractic staff about patient flow, and responding to patient questions with courteous and professional communication. The individual in this position is expected to maintain confidentiality, support a smooth office workflow, and contribute to a positive patient experience.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and respectfully with a diverse patient population.
- Proficient phone etiquette and receptionist duties, including answering multi-line phones, directing calls, and greeting visitors.
- Solid clerical skills, such as scheduling, data entry, filing, and managing electronic or paper records.
- Ability to remain organized and detail-oriented in a busy front desk environment, prioritizing tasks effectively.
- Basic computer skills and experience with office software; familiarity with medical or chiropractic office systems is a plus.
- Dependable attendance, punctuality, and the ability to work on-site full time in Garfield, NJ.
- Prior experience in a medical, chiropractic, or healthcare office is preferred but not required.
- High school diploma or equivalent; additional training in office administration or healthcare support is beneficial.