Operations Associate - Dividend & Reorganization

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

Summary/Function: 
The Dividend and Reorganization Associate identifies newly announced mandatory and voluntary corporate events that may influence the position of current client stock records, notifies the appropriate Financial Advisors (FAs), tracks responses and processes the stock and/or funds according to the individual elections received for each reorg event. The associate also ensures accurate payment activity is maintained within each customer account by accurately posting, reviewing and validating entries for multiple payment and security types; balances various reconciliation reports, responds to branch inquiries and resolves departmental processing issues

Qualifications:
•    High School diploma or equivalent.  
•    Ability to effectively operate a computer.
•    Strong computer skills related specifically to Microsoft Outlook, Word and Excel.
•    Strong organizational skills and attention to detail.
•    Familiar with department policies and procedures.
•    Strong communications skills, verbal and written.
•    Strong customer service skills.
•    Ability to troubleshoot and resolve problems independently. 
•    Strong math and general accounting skills a plus.
•    Follow policies and procedures. Maintain client confidentiality.
•    Communicate in a clear and service oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information.
•    Ability to proactively work with both external and internal clients. Relate with others in a professional manner in order to accomplish work responsibilities and objectives.
•    Ability to maintain regular, predictable attendance.

Duties:
•    Compute, validate, and post payments to client accounts
•    Review stock records and reports to determine customer’s stock ownership on record date
•    Validate and process security payments on payable date to holders of record 
•    Verify total shares owned by customers and compute dividends due
•    Review customer accounts to validate security payments are processed according to instructions
•    Resolve dividend related problems with customer accounts
•    Research and respond to inquiries received from branch personnel
•    Process bond calls 
•    Code accounts related to ACH or dividend check instructions
•    Reconcile the daily DTC settlement report
•    Verify the accuracy of record date reports
•    Reconcile the Bank of New York settlement report
•    Adjust record date positions to ensure the holder lists are accurate on payable date
•    Review Beta CLED accounts to reconcile daily payments 
•    Maintain Dividend Reinvestment processes for UITs and equities
•    Establish and maintain ACH/DIV Check payment instructions for clients
•    Complete any other responsibilities assigned by department supervisor or management
•    Identify newly announced mandatory and voluntary corporate events that may have an effect on current client stock records and process according to the individual elections received for each reorg event.
•    Process cash and stock entries to client accounts according to the terms of each reorg event.
•    Reconcile the daily DTC settlement.
•    Create notifications for FAs to access, review and make elections through BetaLink for their clients that have positions in securities related to newly announced Corporate Actions.  
•    Create notices that outline the terms and conditions of each individual reorg event. 
•    Update initial notices as new information is released.
•    Track and record elections made by the FA’s through BetaLink. 
•    Process according to the individual stockholder elections.
•    Fulfill regulatory requirement for identifying lost or stolen securities.  
•    Identity incoming securities  that have a value greater than $10,000. 
•    Run inquires through the Lost and Stolen Securities Program to identify if the securities have been reported lost or stolen. 
•    Take necessary action related to findings.   
•    Process monthly UIT Terminations.
•    Identify UIT securities that are due to mature during the current month.
•    Create and transmit electronic notifications to FAs, outlining the options and timeline.
•    Reconcile payments verses DTC cash settlement
•    Pay termination proceeds into client accounts.
•    Research and resolve inquiries from branch personnel in an accurate and timely manner.
•    Perform any other duties as assigned.

What we offer:
Competitive salary plus excellent benefits and perks including, but not limited to:  
•    Medical, Dental and Vision
•    Company 401(k)and ESOP contribution 
•    Generous sick, vacation, and maternity/parental leave
•    Paid holidays
•    Professional Development Opportunities
•    Tuition Reimbursement ($15,000 lifetime cap)
•    Discounted personal insurance including home, auto and recreational vehicles
•    Charitable gift-matching program
•    Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work.  

The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.

D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets.  We hope you will consider joining us! 

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ACKNOWLEDGMENT

Please answer all questions carefully.  By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson’s California Resident Privacy Policy.