What are the responsibilities and job description for the Program Manager, Business Process Management position at Cypress HCM?
Job Details
- Program Manager, Business Process Management (Contract)
- Location: Lehi UT 84043 (Hybrid)
- Duration: 2/06/2026 to 11/27/2026
- Team: Buying Programs
- As a Program Manager for the Buying Programs Business Process Management team, you will play a pivotal role in driving scalable, strategic, and cross-functional initiatives aimed at transforming how we sell and enhancing the customer experience.
- You will collaborate closely with cross-functional teams across Finance, Operations, IT, Platform Engineering, and BUs to drive execution on key initiatives. These include new product launches, platform enhancements, process optimization, and customer experience improvements - all aligned to support Adobe’s growth objectives.
- Work effectively with cross-functional teams (Engr, Q2C, BU/Go-to-market) at all levels to drive UAT and Production Validation preparedness and execution for new platform capabilities and product launches.
- Develop and manage detailed workback schedules to track key operational tasks throughout the project lifecycle.
- Build a UAT tracker and testing sprint schedule to plan resourcing around concurrent UAT asks.
- Provide timely status updates, proactively identify roadblocks, and guide teams toward resolution and next steps.
- Define UAT scope and testing strategies in partnership with QA and Product Owners across projects of varying complexity.
- Assess system and environmental readiness, including interdependencies with other initiatives.
- Post-launch, identify and resolve process and system gaps affecting quote-to-cash workflows.
- Support change management by preparing stakeholders for upcoming changes and ensuring smooth adoption.
- 6-8 years of experience
- Strong communication and collaboration skills; able to clearly explain challenges and support decision making.
- Proven ability to solve problems and lead projects to completion in fast-paced environments.
- High attention to detail with a focus on accuracy and quality.
- Flexible and resilient in adapting to shifting priorities and evolving business needs.
- Bachelors in Finance, Business Administration, Operations, or other related areas; and/or industry-specific experience (6-8 years)
- $44.37 per hour.
Salary : $40 - $45