What are the responsibilities and job description for the Data Center Technician (L1 Night Shift) position at Cypress HCM?
Data Center Technician (L1 Night Shift)
Seeking an experienced Data Center Operations Technician responsible for server hardware break-fix and troubleshooting. Resolving server, hardware, and networking issues in hyperscale datacenter environment. Escalating to L2 and L3 Technicians as necessary.
Responsibilities:
- Ensure mission critical servers are available and operating 24 hours a day and 7 days a week
- Administrator servers and implement hardware and software upgrades
- Support development effort in review of system hardware; software and system design to assure system requirements are met
- Part of the team that sets policy; monitors; prioritizes; and develops standards; as well as maintains service levels; for the production environment
- Design, deploy, maintain and troubleshoot infrastructure for multiple production environments
- Proactively suggest alternative solutions and designs; third party tools; etc. to solve the problems at hand
- Respond to all system problems on a 24X7 basis and take part in on-call rotation
- Run production jobs as scheduled. Monitor all server activity for problems; diagnose and resolve problems according to procedure.
- Escalate problems to the appropriate levels necessary
Requirements:
Basic Qualifications:
- 2 years of experience deploying and supporting server and network devices in a 24/7 production data center environment
- 2 years of experience supporting enterprise-class computer & network systems, and data center infrastructure.
Preferred Qualifications (Not Required):
- BA/BS Degree in technical field or equivalent practical experience
- Data center design and/or installation
- Designing of structured cabling solutions
- Experience with structured cabling, optic types, and cabling standards.
- Experience with structured cabling installation.
- Bicsi Registered Communication Distribution Designer (RCDD)
- Certified Data Center Design Professional (CDCDP)
- Experience working in Unix/Linux environment.
- Experience with network troubleshooting
- Experience with project management including organizational, verbal, written, and analytical skills
- Experience in large organization and interdependent team dynamics
Compensation:
- $28.96/hr. to $32.96/hr W2
- 1.5x OT, benefit and 401k options, mileage and cell phone reimbursement
Req# 16364
Salary : $29 - $33