What are the responsibilities and job description for the Accounts Receivable Specialist position at Cypress HCM?
A manufacturing client in Waukesha Wisconsin is looking for a permanent Accounts Receivable/ Collections Specialist to join their team. This person will play a critical role in reducing aged receivables and improving overall collections performance. This position is not only responsible for managing outstanding customer balances, but also for establishing and strengthening internal controls, standardizing processes, and proactively addressing root causes of aging accounts. We are specifically looking for someone who has worked with SAP and comes from a manufacturing background.
This role is 5 days a week onsite for the first 90 days then allows 1 day working from home!
Essential Duties
- Actively reduce the existing aged receivables
- Make telephone calls or mail correspondence to customers as necessary to collect outstanding balances and update accounts.
- Monitor and manage assigned accounts to ensure timely collection of outstanding invoices.
- Resolve billing discrepancies and disputes in collaboration with internal departments
- Maintain accurate records of collection activities and customer communication.
- Prepare aging reports and provide regular updates to management.
- Escalate delinquent accounts as needed for further actions.
- Prepare customer statements, send them to customers and follow-up on periodic basis.
- Obtain and mail invoice copies and related backup for customers, as requested.
- Answer accounts receivable phone inquiries and follow up.
- Research and process customer claims of invoice payment.
Must Haves
- Experience working within AR and Collections
- Experience working in a manufacturing environment
- Experience with SAP
- Knowledge of credit risk management
- Customer service experience
Hourly Rate of $30-35 an hour
Salary : $30 - $35