Receptionist, Weekends (PRN)

Cypress Grove Post Acute is a skilled nursing and rehabilitation facility in Jackson, Tennessee, offering 170 certified beds. The facility is both Medicare- and Medicaid-certified, providing services such as long-term care, short-term rehabilitation, and specialized support, including dietary planning and therapy.

Why Join us?

At Cypress Grove Post Acute, we are more than just a skilled nursing facility - we are a compassionate team dedicated to providing exceptional care for our residents. When you join us, you become part of a supportive and rewarding environment where your skills make a difference.

Position Overview:

• Promptly answer all incoming calls proper telephone etiquette (professional, creditable, pleasant and sincere).
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Greet visitors, Direct to appropriate office and/or residents’ room.
• Receive, sort and distribute mail as directed.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain the resident/visitor check in/out system, and retains daily list for six months.

• Must possess, as a minimum, a High School Diploma education or its equivalent.
• Must have at least 2-year experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.
• Strong verbal and written communication skills.
• Professional and courteous phone etiquette.
• Ability to multi-task in a fast-paced environment.
• Basic computer proficiency and familiarity with office equipment.
• Ability to maintain confidentiality in compliance with HIPAA.
• Strong organizational and time-management skills.
• Ability to interact with residents, families, visitors, and staff with professionalism and compassion.

For Full Time, What We Offer:

• Medical, Dental, and Vision coverage.
• Additional options like Accident Insurance and Hospitalization plans.
• Life and AD&D insurance included for full-time employees.
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Supportive and collaborative work environment.
  
• Paid orientation and training programs.