What are the responsibilities and job description for the Front Desk/ Business Assistant position at Cypress Creek Dental Care?
Job Overview
We are seeking a highly organized and professional Front Desk/Business Assistant to join our team. This role is vital to ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess interpersonal skills, and have experience with scheduling, data entry, and customer support. This position offers an opportunity to work in a dynamic friendly environment where attention to detail and excellent communication skills are essential.
Responsibilities
- Manage front desk operations, including greeting visitors and handling multi-line phone systems with professionalism and courtesy
- Must have dental experience
- Perform data entry, filing, and proofread documents to ensure accuracy and clarity
- Utilize Microsoft Office, Google Workspace, and other office software for administrative tasks
- Schedule appointments, manage calendars, and coordinate meetings efficiently
- Handle customer service inquiries via phone, email, or in person, providing support and information as needed
- Ensure a welcoming environment by maintaining cleanliness and organization of the reception area
Experience
- Prior office experience in dental preferred
- Experience with front desk operations, dental receptionist duties is a plus
- Proficiency in Dentrix and Verifying of Insurance
- Strong organizational skills with the ability to multitask effectively
- Excellent phone etiquette and customer service skills
- Familiarity with dental claims and posting dental payments
- Demonstrated ability to manage time efficiently and prioritize tasks effectively
This position is ideal for candidates who are detail-oriented, proactive, and capable of managing multiple responsibilities in a fast-paced environment. We value professionalism, strong communication skills, and a positive attitude to contribute to our team’s success.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $20 - $22