What are the responsibilities and job description for the HEAD TELLER position at CYPRESS BANK, SSB?
PITTSBURG Head Teller JOB DESCRIPTION
Job Title: Pittsburg Head Teller
Branch/Dept.: Pittsburg
EEO Job Category: Administrative Support
Reports to: Harold Kennington
FLSA Status: Non-exempt
Last Revision Date: 03/09/2026
Essential Functions
Job Title: Pittsburg Head Teller
Branch/Dept.: Pittsburg
EEO Job Category: Administrative Support
Reports to: Harold Kennington
FLSA Status: Non-exempt
Last Revision Date: 03/09/2026
Essential Functions
- Oversees all tellers and CSRs for location.
- Schedules all teller and CSR personnel in order to maintain proper staffing.
- Approves weekly timecards and time off.
- Oversees daily teller balancing process providing assistance to locate any outages.
- Coordinates and reviews duties performed by tellers delegating those duties in a manner which will maximize efficiency of the office.
- Preparation of CTRs.
- Preparation and review of Reg CC holds, Stop Payments and other forms.
- Oversees proper dual control of daily opening of the night depository and the processing of the contents therein.
- Performs monthly surprise cash counts and other audits such as gift cards.
- Order money from Fed.
- Enters daily vault tickets and research outages.
- Performs weekly vault counts.
- Balance and replenish ATM.
- Performs inactive and dormant account maintenance.
- Oversees Safe Deposit Boxes.
- Customer entry and drilling.
- Interview and hire all tellers.
- Schedules regular staff meetings for ongoing training.
- Responsible for ensuring the appearance of the teller area and personnel are neat, organized, and in accordance with Bank policy.
- Ensures that all confidential records in the work area are properly secured each day.
- Organize all cash counts – monthly and quarterly
- Receive wire information from customer and also send wires through FHLB and TIB
- Debit Cards: ordering, hot carding, research and problem solving
- Account maintenance for address changes and phone #'s and returned mail processing
- Accept stop payment requests, check reorders, and address changes
- Performs other duties as assigned.
- 2 years supervising experience
- 2 years teller experience
- High school diploma or equivalency
- Advanced understanding of responsibilities under the Bank Secrecy Act through initial and periodic training
- Ability to give and accept instruction and the desire to oversee and assist others.
- Position requires lifting of approximately 25 lbs.
- Computer
- Ten-key calculator