Director of Risk Management

Job description & requirements - Role with Capital One

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Director, Business Risk Guide- Enterprise Services Risk Office

As a Business Risk Manager in Capital One’s Enterprise Services (ES) Risk organization, you will apply your risk management and analytical skills to some of our highest profile Risk Management projects.As a Risk Manager in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our third party risk management processes across Capital One and driving project and program delivery.

Here's what we're looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business and its control environment.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.
• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Responsibilities:

• Build successful relationships with ESM and other team members to understand the impact of technology risk on critical business processes
• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.
• Influence leaders within ESM, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed
• Conduct periodic risk reviews with the executives and support reporting for risk metrics
• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
• Design and support internal risk and control governance processes
• Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction
• Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 10 years of experience in Risk Management
• At least 10 years of People Management experience
• At least 10 years of experience in project, risk program, Cloud risk management, or process management
• At least 10 years of experience supporting, partnering, and interacting with internal and external business clients
• At least 10 years of experience consulting with senior executives or strategy building
• At least 4 years of experience working in cross functional teams

Preferred Qualifications:

• 10 years of experience in project or process management, or agile delivery
• At least 10 years of experience managing senior stakeholders across different business functions
• At least 10 years of experience writing communications and presentations for leadership audience
• At least 10 years of experience in strategy development, preferably working in financial services and/or technology
• Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership)
• Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
• Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
• Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team
• Ability to set direction, manage expectations, and lead cross-functional teams
• Consulting experience with a Big 4 firm