What are the responsibilities and job description for the Technical Specialist - Junior - Remote / Telecommute position at Cynet Systems?
We are looking for Technical Specialist - Junior - Remote / Telecommute for our client in Raleigh, NC
Job Title: Technical Specialist - Junior - Remote / Telecommute
Job Location: Raleigh, NC
Job Type: Contract
Job Overview:
Pay Range $75hr - $80hr
Requirement/Must Have:
- Proven ServiceNow experience: 3 years.
- Web applications, networks, protocols and email (SMTP, POP3): 3 years.
- Basic understanding of ITIL v3 methodologies: 3 years.
- Understanding of enterprise IT architecture: 3 years.
- Working knowledge of relational databases: 3 years.
- Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.): 3 years.
- Impeccable time-management and record keeping: 5 years.
- The ability to take complex end-user requirements to code: 5 years.
- A positive can-do attitude & willingness to learn: 5 years.
- A strong personal commitment to quality service: 5 years.
- The ability to work independently and with a team: 3 years.
- LDAP directories, such as: Active Directory, eDirectory, OpenLDAP: 3 years.
- Excellent communication: 5 years.
Responsibilities:
- Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.
- Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.
- Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.
- Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.
- Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
- Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.
- Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.
- Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.
===
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Salary : $75 - $80