What are the responsibilities and job description for the SmartComm Administrator position at CYNET SYSTEMS?
Job Description: Pay Range: $55hr - $60hr Responsibilities:Administer and configure the Smart Communications platform to ensure optimal performance security and compliance.Candidateage system integrations between SmartComm and other enterprise applications such as CRM systems eg Salesforce policy management systems eg Guidewire and customer databases.XXgn configure and maintain SmartComm templates for generating high quality documents and multichannel communications eg print email and web.Handle administrative activities including managing user access resource ownership version control and workflow processes.Monitor and analyze application logs to identify and resolve SmartComm related issues in a timely manner.Maintain comprehensive documentation of system configurations processes and integrations for auditability and knowledge sharing.Work closely with business analysts and stakeholders to gather requirements and implement solutions that meet evolving business needs.Collaborate with development teams to support a DevOps approach for application updates and deployments particularly in a cloud environment eg Azure or AWS.Act as a subject matter expert for the Smart Communications platform providing technical guidance and training to end users and team members.
Salary : $55 - $60