Senior Technical Program Manager

Responsibilities:

• Develop a portfolio view of Payments programs scope and objectives, ensuring alignment with business goals.
• Collaborate with stakeholders to assess technical feasibility and drive projects end-to-end.
• Provide leadership with clear visibility into execution status, risks, issues, and key decisions.
• Lead planning, execution, and delivery of large cross-functional initiatives to improve technical team productivity.
• Identify technical dependencies and align stakeholders on mitigation strategies to ensure successful program delivery.
• Manage release planning cycles (quarterly, bi-annual) including resourcing, risk escalation, and mitigation.
• Maintain effective communication across teams and leadership regarding project status, risks, and decisions.
• Define success metrics and continuously assess risks, implementing mitigation strategies.
• Partner with development teams to create and enforce high-quality technical documentation.
• Collaborate with leadership to establish best practices and align priorities across Payments programs.
• Provide visibility into KPIs to highlight risks and opportunities for leadership decision-making.
• Work independently with stakeholders while maintaining focus on priorities and execution details.
• Build a collaborative and high-trust team environment, addressing blockers effectively.
• Drive continuous improvement by identifying opportunities to enhance processes and productivity.

Skills:

• Strong ability to manage ambiguity and translate complex problems into actionable solutions.
• Proven capability to lead cross-functional initiatives and influence stakeholders.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication skills with the ability to engage technical and non-technical stakeholders.
• Experience developing processes and frameworks in evolving environments.
• Detail-oriented with the ability to balance strategic vision and execution.
• Experience working in highly collaborative and cross-functional environments.
• Proficiency with project management tools such as Jira, Asana, or similar platforms.

Education/Experience:

• Bachelor s degree in Computer Science or a related technical field, or equivalent experience.
• 10 years of experience in the software development industry.
• At least 7 years of experience as a Technical Program Manager or Technical Project Manager.

Nice to Have:

• Experience working with large-scale AI/ML platforms.
• Experience contributing to AI-powered product development.
• Passion for building and scaling AI-driven solutions.