What are the responsibilities and job description for the Senior Credit and Collections Specialist position at CYNET SYSTEMS?
Job Description:The Senior Credit & Collections Specialist is responsible for managing accounts receivable, evaluating credit risk, and ensuring the timely collection of outstanding invoices.This role partners closely with internal teams and customers to resolve billing issues, maintain accurate records, and improve credit and collections processes while ensuring compliance with established policies.Requirement/Must Have:Strong understanding of credit and collections principles and practices.Proficiency with accounting systems and Microsoft Office Suite.Excellent verbal and written communication skills.Strong attention to detail and organizational skills.Ability to work independently and manage multiple priorities.Customer service–focused mindset.Ability to work under tight deadlines and performance targets.Experience:Five or more years of experience in credit and collections or a similar role.Responsibilities:Monitor and manage accounts receivable to ensure timely payment of outstanding invoices.Initiate and manage collection activities, including customer outreach and payment negotiations.Communicate with customers regarding account status, billing discrepancies, and payment resolutions.Prepare and deliver reports on receivables, collection activity, and credit exposure.Maintain accurate and up-to-date records of all credit and collection actions.Partner with internal teams to resolve payment disputes and discrepancies.Ensure adherence to company credit and collection policies and procedures.Identify and implement process improvements to enhance efficiency and effectiveness within the credit and collections function.Should Have:Experience working in a fast-paced, deadline-driven environment.Strong analytical and problem-solving skills.Skills:Accounts receivable management.Credit risk evaluation.Collections and dispute resolution.Financial reporting.Process improvement.Microsoft Excel, Word, and PowerPoint.Accounting system proficiency.Qualification and Education:Bachelor’s degree in finance, business, or a related field.
Salary : $42 - $45