What are the responsibilities and job description for the Senior Business Analyst position at Cynet Systems?
We are looking for a Senior Business Analyst for our client in Farmington Hills, MI
Job Title: Senior Business Analyst
Job Location: Farmington Hills, MI
Job Type: Contract
Job Overview:
Requirement/Must Have:
- Strong experience as a Business Systems Analyst.
- Expertise in requirements gathering and documentation.
- Experience working in Agile environments including Scrum or SAFe.
- Proficiency with Jira, Confluence, and process mapping tools such as Lucidchart.
- Experience with system integrations, APIs, and data mapping.
- Strong understanding of billing systems in the P&C insurance domain.
- Ability to facilitate workshops and collaborate with business and technical teams.
Experience:
- Proven experience working as a Business Analyst in enterprise IT environments.
- Hands-on experience with insurance billing systems and P&C domain processes.
- Experience with Guidewire BillingCenter or similar billing platforms preferred.
- Experience supporting Agile project delivery and backlog management.
Responsibilities:
- Partner with business stakeholders and technical teams to gather, analyze, and document requirements.
- Facilitate requirement workshops and working sessions.
- Translate business needs into functional specifications, process flows, and user stories.
- Support backlog creation, refinement, and prioritization aligned with Agile methodologies.
- Analyze production or business issues and perform root cause analysis.
- Create and maintain documentation including business requirements, process flows, data mappings, and functional specifications.
- Act as a liaison between business and development teams to ensure alignment and communication.
- Support testing activities, validate requirements, and assist with defect triage.
- Assist in preparing training materials and user documentation.
Should Have:
- Experience with billing systems or loss-sensitive insurance products.
- Insurance industry experience, especially with Guidewire platforms.
- Exposure to SnapLogic integrations.
- Basic SQL and data analysis skills.
- Strong analytical and communication skills.
Skills:
- Business Systems Analysis
- Requirements Gathering
- Agile/Scrum/SAFe
- Jira
- Confluence
- Lucidchart
- Process Mapping
- System Integrations
- Data Mapping
- APIs
- Guidewire BillingCenter
- SnapLogic
- SQL
- Root Cause Analysis
Qualification and Education:
- Bachelor s degree in Information Technology, Business Administration, Computer Science, or related field preferred.