What are the responsibilities and job description for the Salesforce And Agentforce Tech Analyst position at Cynet Systems?
Job Details
We are looking for Salesforce And Agentforce Tech Analyst for our client in New York City, NY
Job Title: Salesforce And Agentforce Tech Analyst
Job Type: Contract
Job Description:
Pay Range: $65hr - $70hr
Responsibilities:
- Elicit and document requirements process flows and user stories for RM Central.
- Partner with Salesforce developers and QA to drive solution delivery and testing readiness.
- Monitor production triage incidents and coordinate rootcause analysis and fixes.
- Maintain knowledge artifacts SOPs and configuration documentation.
- Support release planning change management and stakeholder communications.
- 5 years in technologybusiness analysis roles.
- Working knowledge of Salesforce and RM Central workflows.
- Strong analytical mindset with excellent communication and coordination.
- Insurancefinancial services experience preferred familiarity with compliance.
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Salary : $65 - $70