What are the responsibilities and job description for the Senior Business Operations Manager position at CyLogic?
Excited to share that we’re opening a key role on our team, Senior Business Operations Manager. This position sits at the heart of our organization, partnering closely with leadership across sales, finance, engineering, and product to shape strategy, optimize operations, and drive scalable growth.
If you love blending analytics with execution, thrive in cross-functional environments, and want to help build and commercialize new cloud-focused offerings in a fast-growing company, we’d love to meet you.
Turn data, market insight, and cross-functional alignment into business impact.
Responsibilities/Duties:
- Develop and maintain unit economics and margin models that reflect underlying cloud infrastructure and partner business models.
- Support revenue forecasting and scenario modeling for existing and new products and services.
- Evaluate new product and service concepts for commercial viability, including offer definition, target segments, unit economics, and recommended pricing and packaging.
- Monitor the market, partner ecosystem, and competitive landscape and synthesize findings into clear positioning, risks, and opportunities.
- Translate sales and partner feedback into structured business requirements, use cases, and messaging themes.
- Partner with engineering and sales teams to turn validated use cases into scalable, repeatable offerings including SKUs and launch plans.
- Support planning and execution of proofs of concept and special projects, including coordination of logistics across internal teams and external partners.
- Work closely with sales, finance, leadership, and periodically engineering to align on priorities, cost models, and execution plans.
- Use simple project management practices and tools to track work, manage deadlines, and keep stakeholders aligned across multiple concurrent initiatives.
- Identify opportunities to improve reporting, workflows, and decision support tools, and help design a more standardized pricing and deal structure process over time.
- Develop and maintain core productization assets such as internal materials, product requirement documents, and operational checklists.
- Perform other related duties as assigned.
Experience and Core Competencies:
- Bachelor’s degree in a relevant field required; master’s degree preferred
- 5 years of experience in business operations, revenue operations, pricing, strategy, FP&A, management consulting, or a similar analytical and cross-functional role, preferably in a B2B technology or cloud infrastructure environment.
- Experience working in an early stage or growth stage startup environment.
- Strong quantitative and financial analysis skills, including advanced Excel modeling, unit economics, and scenario analysis.
- Proven ability to create clear written and visual communication, including presentations and customer- or partner-facing collateral.
- Proficiency with spreadsheet and data tools, Excel and Airtable preferably, and familiarity with CRM and marketing tools, preferably HubSpot.
Physical Requirements:
- Lifting to 50 pounds
- Frequent sitting, walking, standing, bending.
