What are the responsibilities and job description for the ServiceNow Project Manager - 8+ Years of exp position at Cygnus Professionals Inc.?
Role Description The ServiceNow Project Manager (8 years of experience) will lead end-to-end ServiceNow implementation and enhancement projects in an on-site capacity in Tallahassee, FL. This contract role involves managing project scope, timelines, and budgets; coordinating cross-functional teams; and ensuring alignment with business and IT stakeholders. Day-to-day responsibilities include defining project plans, tracking milestones, managing risks and issues, and facilitating meetings to drive decisions and progress. The Project Manager will collaborate with technical teams on requirements, configuration, testing, and deployment, while ensuring adherence to governance and compliance standards. The role also includes reporting project status to leadership, fostering continuous improvement, and supporting change management and user adoption activities.
Qualifications
8 years of enterprise IT project management experience
5 years managing ServiceNow implementations or ServiceNow expansion initiatives
Experience managing complex, multi-workstream technology projects
Experience leading cross-functional teams
Strong experience managing:
Project schedules
Milestones
Risks
Issues
Communications
Executive reporting
Experience managing implementation partners