What are the responsibilities and job description for the Boarding and Merchant Account Specialist position at Cygnus Payment Solutions?
Overview
The Boarding and Merchant Account Specialist will execute merchant boarding and audits, submit MPAs, process pricing updates, and support underwriting. The role ensures accurate CRM data entry, audit coordination, and compliance throughout the onboarding lifecycle.
Key Responsibilities
- Perform merchant boarding and audits with high accuracy and compliance.
- Submit Merchant Processing Agreements (MPA) and process pricing updates.
- Coordinate PCI audits and ensure completion of required documentation.
- Enter and maintain IRIS data with strong data quality standards.
- Provide underwriting support and resolve onboarding issues in coordination with stakeholders.
Qualifications
- 1 years in fintech, merchant onboarding, or compliance experience
- Knowledge of PCI requirements and underwriting processes.
- Strong attention to detail and data accuracy; comfortable with structured processes.
- Proficiency with Microsoft 365 and operational systems (e.g., IRIS or equivalent).
Preferred Qualifications
- Experience conducting audits and maintaining merchant onboarding documentation.
- Familiarity in Payments or Fintech industry.
Education & Certifications
- Associates or degree in Business Administration, Finance, or related.
About Us:
Cygnus Payment Solutions is a Full-Service Provider (FSP) serving merchant outlets nationwide. Our services include payment processing, POS solutions (Compass, Clover, etc) and mobile applications.
Perks/Benefits
- Comprehensive Benefits Package (Medical, Dental, Vision, etc.)
- 401k Company Match
- Paid Time Off
- Salary Range: $58k - $70k
Job Type: Full-time
Pay: $58,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have experience in merchant services or Fintech?
- Desired salary?
- Are you comfortable working onsite?
Ability to Commute:
- Reston, VA 20191 (Preferred)
Work Location: In person
Salary : $58,000 - $70,000