What are the responsibilities and job description for the IT Technician - Network Engineer - Information Technology position at Cybertek Computer & Networking Services?
Full Job Description
The Network Engineer provides advanced-level network infrastructure support, focusing on the design, implementation, and management of secure, scalable, and high-performance data networks. This role works closely with senior engineering staff and is responsible for firewall policy development, network hardware configuration, virtualization support, and cross-platform systems integration. This position plays a key role in maintaining the security, stability, and efficiency of enterprise IT environments across multiple client sites, including K–12, public sector, and commercial organizations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide support for Local and Wide Area Networks (LAN/WAN) and enterprise network security environments.
- Serve as a subject matter expert on firewall and perimeter security technologies and configurations.
- Manage and support Active Directory, VMware environments, and SAN/storage infrastructure.
- Install, configure, and maintain firewalls, VPNs (IPSec/SSL), DNS, DHCP, routers, and switches.
- Design, implement, and support network infrastructure across Windows, Linux/Unix, VoIP, and virtualization platforms.
- Perform configuration auditing, patching, and version control for network and security devices.
- Research and evaluate emerging technologies, providing recommendations aligned with client needs and industry best practices.
- Document network architecture, topology diagrams, and system configurations.
- Lead and support projects including hardware refreshes, network upgrades, and security implementations.
- Provide Tier 3 escalation support for outages, incidents, and service disruptions.
- Provide after-hours support as needed.
- Perform other related duties as assigned.
QUALIFICATIONS
- Strong expertise in networking protocols, security technologies, and enterprise infrastructure design.
- Hands-on experience with Cisco, Juniper, HPE, Palo Alto, Fortinet, or similar enterprise platforms.
- Experience with firewall technologies, DNS, DHCP, and WAN optimization.
- Proficiency in VMware environments, storage systems, and Windows/Linux/Unix servers.
- Advanced knowledge of routing and switching (Layer 2/3), wireless networking, and security frameworks (IDS/IPS).
- Ability to interpret and implement network designs and technical specifications.
- Strong communication skills with the ability to work with both technical and non-technical stakeholders.
- Experience in regulated or compliance-driven environments (e.g., K–12, government, or enterprise security standards) is a plus.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Certifications such as CCNA/CCNP, CompTIA Network , or Juniper certifications preferred.
- 5–7 years of experience in network engineering, infrastructure, or systems integration.
- Proven experience designing, implementing, and supporting enterprise networks (LAN/WAN, firewalls, switching, wireless).
- Strong understanding of routing protocols (BGP, OSPF), VLANs, VPNs, QoS, and subnetting.
- Experience with network monitoring, troubleshooting, and performance optimization tools.
- Ability to manage projects, support high-availability environments, and ensure network security and reliability.
- Experience working in multi-site or client-facing environments is highly desirable.