Mail Processor

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day.

The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.

We are seeking to hire a Mail Processor to our team!

Join Us in Empowering Lives Through SSA’s Employment Support Initiatives

Are you passionate about making a meaningful difference in people’s lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you’ll play a vital role in supporting this impactful mission—helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.

The Mail Processor is responsible for handling all incoming physical mail and fax communications related to beneficiary and Employment Network (EN) matters. This position receives, opens, sorts, and processes mail and faxes, ensuring that documentation is accurately routed to the appropriate staff or department for timely action. The Mail Processor also archives and maintains records of processed correspondence, following established protocols for document retention and privacy requirements. This role requires a high level of attention to detail, strong organizational skills, and the ability to work efficiently with minimal experience required.

Duties and Responsibilities:

• Receive, open, sort, and process incoming physical mail and faxes.
• Route documentation to relevant personnel or departments for follow-up or action.
• Archive and maintain records of all processed mail and faxes according to procedures.
• Ensure all beneficiary and EN-related correspondence is handled with confidentiality and accuracy.
• Support document retention practices and comply with privacy and data protection requirements.
• Assist with general clerical tasks as needed.

Requirements:

•    High School diploma or equivalent.
•    0–1 years of experience in mailroom, clerical, or office support roles.
•    Attention to detail and ability to accurately process and route correspondence.
•    Strong organizational and time management skills.
•    Familiarity with handling sensitive or confidential documents.
•    Ability to work independently and follow established procedures.

Must be able to obtain and maintain a SSA Public Trust Clearance

If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:

• Paid vacation & Sick leave

• Health insurance coverage

• Career training

• Performance bonus programs

• 401K contribution & Employer Match

• 11 Federal Holidays