What are the responsibilities and job description for the Proposals Coordinator position at Cyberhawk?
About us:
Cyberhawk is a fast-growing, successful technology company with big ambitions. We are the industry leaders in drone-based visual inspection and survey solutions for energy infrastructure and major capital projects clients. Our cloud-based enterprise software iHawk is a visual-data solution that harnesses drone and other visual data to allow large scale sites and assets to be managed and maintained easily. Ultimately, we help make asset & project management be safer, easier and greener thus keeping people out of danger and significantly reducing the carbon footprint of the energy and capital projects sectors.
Our people are the secret to our success. We thrive because of our team’s incredible talent and outstanding service. Join us on this exciting journey as we revolutionize the tech landscape.
Our values and what it is like to work here:
At Cyberhawk we believe in a policy of ‘No Drama’. There is enough complexity in the world of business and we strive to work collaboratively in the spirit of intent-based leadership. We give our people the safety to try new things, to take risks, and to suggest ways of working better. We want our work to be meaningful and fun so that people enjoy what they do.
Every employee at Cyberhawk is expected to demonstrate and foster the 5 core values, along with the overarching value of ‘Nae Drama’, that encourage a positive culture within Cyberhawk:
- One Team
- Open and Humble
- Hungry to Grow
- Show up and Have Fun
- Own it And Solve It
About the role:
Sitting in the Commercial Operations department, the Proposals Coordinator will primarily coordinate and produce proposal documentation and support Commercial Operations Managers. Responsibilities include coordinating end to end administrative proposal process, managing document governance / sign off processes, managing supplier registrations and portal compliance, proactively identifying tender opportunities via online databases and qualifying for review of internal stakeholders, introduction and implementation of all necessary document version control procedures and processes.
This role requires the highest levels of attention to detail and an ability to work under pressure and to demanding deadlines. You will be acting as the central point of contact on assigned proposals, leading and guiding the work of internal stakeholders in the Commercial and Sales teams.
Responsibilities:
- Production and delivery of compliant, professionally produced, customer specific proposals within customer defined timeframes.
- Ensure proposal documents follow corporate branding guidelines, standard formatting and quality standards.
- Coordinate proposal input from a variety of stakeholders, typically involving contributions from sales, solutions, marketing, product, finance, commercial, legal and project delivery.
- Contribute to pricing and cost analysis process for proposals.
- Champion collaboration tools, ensuring document management and version control best practices.
- Provide advice on flow, language and grammar to content owners.
- Consolidate sections and/or documents developed by other team members into the required tender format.
- Curating and maintaining a well organised library of reusable responses, templates, processes, and customer related documentation.
- Introducing and implementing all necessary document version control procedures and processes.
- Sourcing, coordination, analysis, and production of proposal documents for tender opportunities.
- Participation in project kick-off and debrief meetings, as well as assist with the preparation of detailed project plans and schedules for all phases of the tender development project.
- Reporting on success/failure ratios, go/no-go decisions and collate feedback.
- Contributing to lessons learnt and continual improvement of the service.
- Identify new business opportunities available across the marketplace by proactively identifying tender opportunities via online databases and qualifying for review of internal stakeholders
- Update CRM systems with deal status to maintain pipeline of opportunity, deal value and outcome
Skills, Experience & Qualifications:
Previous experience in a similar role is desirable, as is strong project management experience, document design experience, and an ability to build strong working relationships with colleagues at all levels of seniority. Attention to detail and proactivity are also key to success in this role.
- Advanced level MS Office skills (particularly Word and Excel).
- Professional understanding of document templates, macros, and styles.
- Previous experience of working within a proposals environment
- Experience of providing first class administrative support to a busy function in a fast-paced environment.
- Demonstrable outstanding literacy skills including exemplary grammar and spelling.
- Organised approach towards work.
- Ability to gather information from multiple sources and quickly analyse and interpret data and content.
- Excellent standard of numeracy.
- Excellent written and verbal communication skills.
- Excellent multi-tasking and time management skills.
- Exemplary attention to detail.
- Organised with ability to maintain comprehensive and well organised records.
- Ability to proof and critically analyse written responses, working with the Proposals team to improve and enhance responses.
Additional Details:
- Eligibility to live and work in the UK with high fluency in English.
- Passport
- Be able to access the Cyberhawk Ratho office on a weekly basis.
- The successful candidate will be required to complete right to work checks, employment checks and back ground checks during the onboarding process.
Company Benefits:
- Competitive salary
- Hybrid working
- Discretionary Annual Performance
Bonus - 30 days annual leave (including bank holidays)
- Salary Exchange Pension scheme
- Life insurance, Digital GP & Employee Assistance Programme
- CourseCloud free access to focus on your development
- Free onsite Gym membership and discounted climbing rates
- Cycle to Work scheme
- Electric Car Salary Sacrifice Scheme
- Monthly adventure draw
- Pet friendly office
- Employee Referral Scheme
- Quarterly team building activities
Cyberhawk is an equal opportunity employer that values equality, diversity, and an inclusive work environment.