What are the responsibilities and job description for the Equipment Manager - U.S. position at Cyberhawk?
About Cyberhawk:
Founded in 2008, Cyberhawk™ is the first company in the world to use drones to inspect industrial assets. Cyberhawk’s world-class pilots and inspection engineers complete hundreds of thousands of UAS inspections per year, for 300 customers across 40 countries.
Today, the Cyberhawk team continues to lead the way in close visual inspections of critical assets, including electrical grids, power generation sites, oil and gas structures and capital-intensive industrial construction projects – while always putting safety at the forefront of our operational excellence.
Using Cyberhawk’s intuitive, cloud-based visualization software platform, iHawk™, we consolidate diverse sources of inspection data to provide a single source of truth for assets at any scale and translate these findings into actions.
We are experts at finding defects in critical energy infrastructure which can impact the environment and the communities our customers serve, and we deliver solutions which are critical to our customers’ ability to document capital intensive industrial sites.
Cyberhawk is changing the way our industry has operated for 75 years by empowering our customers to harness the full power of their data and visual assets, both integrating into workflows, and sharing this information across their enterprises. This leads to better decisions, faster, saving our customers hundreds of millions of dollars in the process.
Every employee at Cyberhawk is expected to demonstrate and foster the 5 core values, along with the overarching value of ‘Nae Drama’, that encourage a positive culture within Cyberhawk:
- One Team
- Open and Humble
- Hungry to Grow
- Show up and Have Fun
- Own it And Solve It
About the Team:
This role partners daily with Project Managers, Supervisors, Lead Pilots, Planning, Data Delivery, and Safety to keep the fleet deployment-ready. As Cyberhawk grows, the Equipment Manager will help build out a dedicated equipment support team to strengthen maintenance, logistics, and standardization across the U.S. operation.
About the Role:
The Equipment Manager is a critical role within Cyberhawk’s U.S. Operations team, responsible for the full lifecycle management of our drone platforms, sensors, batteries, and supporting equipment. This position ensures that equipment is safe, compliant, maintained, and deployment-ready across all major utility programs.
As Cyberhawk scales operations, this role will implement the systems, forecasting models, and scalable processes necessary to support multi-state, high-volume inspection programs. The Equipment Manager reduces operational downtime, improves fleet reliability, and enables the business to onboard new clients and deliver expanded scopes with confidence.
Job Responsibilities:
- Manage a team of Equipment Techs in SoCal and Sacramento
- Maintain accurate inventory and real-time tracking of all drones, sensors, batteries, tablets, and accessories.
- Ensure all equipment is airworthy, updated, standardized, and deployment-ready ahead of program start dates.
- Build fleet configuration standards to ensure consistent, repeatable setups across all U.S. operations.
- Own equipment staging, shipping, and logistics for large deployments, including seasonal surges.
- Own the maintenance, servicing, and repair lifecycle for the entire U.S. fleet.
- Use maintenance-hour and flight-hour data to build predictive maintenance models that reduce in-field failures.
- Triage equipment issues and decide on in-house repair vs. OEM service.
- Build and maintain relationships with major OEMs (DJI, Skydio, Freefly, Censys) to expedite repairs and negotiate favorable terms.
- Partner closely with the Safety Manager to ensure compliance with FAA maintenance expectations and Cyberhawk’s QHSE protocols.
- Maintain airworthiness records and update equipment documentation used during audits and client reviews.
- Implement battery safety standards, hazardous materials guidelines, and field handling procedures.
- Support investigations into equipment incidents or anomalies and lead corrective actions.
- Design and implement scalable equipment processes capable of supporting multi-state, multi-client, multi-platform operations.
- Build systems that enable field self-service on routine troubleshooting, reducing dependency on HQ.
- Standardize equipment kits and workflows across PGE, SCE, and emerging utility customers.
- Create documentation, playbooks, and training resources that eliminate single points of failure.
- Develop equipment readiness dashboards and KPIs for leadership visibility.
- Forecast annual equipment needs, platform refresh cycles, and battery replacement programs.
- Model CapEx requirements aligned to operational scale and revenue targets.
- Track repair spend, lifecycles, failure trends, and cost-per-flight-hour analytics.
- Work closely with Operations, Project Management, Planning, Data Delivery, and Field Leaders to ensure equipment needs are aligned with project timelines.
- Participate in new client kickoffs and operational planning sessions to determine kit counts and readiness dates.
- Train leads, supervisors, and pilots on equipment standards, best practices, care, and troubleshooting expectations.
Job Requirements:
- 4 years in UAV equipment management, aviation maintenance, fleet operations, or similar technical fields.
- Valid and current Part 107 license
- Proven track record in either unmanned or manned system maintenance and repair.
- High level of computer proficiency and modern technology.
- Excellent written and verbal communication skills.
- Ability to concisely report task progress, upcoming deadlines, and issues consistently.
- Demonstrates financial mindfulness and follows procurement and purchasing procedures.
- Willingness to learn and process driven.
- Ability to work within the fast-paced, changing sphere of airborne operations in a start-up environment.
- Has experience with change management.
- Highly organized with strong attention to detail.
- A “can do safely” and professional attitude.
- Good business judgment.
- Additional Details:
- Eligibility to live and work in the US with high fluency in English.
- Valid Driver’s license and clean driving record required
- Be able to access the Upland, CA equipment office daily and Sacramento, CA equipment office on occasion. Anticipated 20% travel requirement.
- Role will occasionally involve manual handling and lifting.
- Occasional local travel in California when needed to support field teams
- The successful candidate will be required to complete a criminal background check, motor vehicle check, and reference check during the onboarding process.
Company US Benefits:
- Employee medical, dental and vision insurance paid for 100% by the company
- Basic life insurance, short-term disability and long-term disability covered 100% by the company
- Other voluntary health benefits – hospital, accident, critical illness and voluntary life insurance
- Paid company holidays, PTO and Sick time
- 401k with a 5% company match
- Discretionary Annual Performance Bonus
- Pet-friendly office
- Monthly adventure draw
- Employee Referral Program
Cyberhawk, Inc. is an Equal Opportunity Employer that values equality, diversity, and an inclusive work environment.
Salary : $88,000 - $105,000