What are the responsibilities and job description for the Mobility Field Support Specialist position at cybercoretech?
Job Description
CyberCore is looking for a Mobility Field Support Specialist.
The job duties of the IT Field Support Specialist are as follows:
- Conducts site surveys; assesses and documents current site configuration and user requirements.
- Analyzes existing requirements and prepares specifications for hardware acquisitions.
- Develops hardware installation schedules.
- Prepares drawings documenting configuration changes at each site.
- Prepares site installation
- Configures computers, communications devices, and peripheral equipment.
- Trains site personnel in the proper use of hardware.
- Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems
Required Skills
- High school/GED and zero (0) to two (2) years of experience AND 8570 Certification.
- Will accept an AA or BS in a technical field as a substitute for years of experience.
- Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals.
- Well-versed in installing windows, software, applications, antivirus, and patches.
- Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint, and Access).
- Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise.
- Familiar with Active Directory security and policies.
- Excellent analytical and problem-solving skills.
- Outstanding communication skills to relate with team members and support workers.
- Must be available to work an 8-hour shift between the hours of 6 am and 6 pm, as determined by management.
- Must be able to lift up to 50 pounds and be able to drive a company vehicle.
- The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and periodic work in tight areas.
- To be considered for this position, you must have a valid driver’s license and an acceptable driving record.
- Active TS/SCI security clearance with a current polygraph is required
Desired Skills
Preferred Security .
Additional Details
At CyberCore, we believe in taking care of our employees both inside and outside the workplace. Our comprehensive benefits package includes:
- Health Insurance to ensure you and your family stay healthy and well.
- Dental and Vision Insurance for preventive and routine care.
- Basic Life Insurance and Disability Insurance to provide peace of mind for you and your loved ones.
- Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life.
- Paid Parental Leave for new parents to focus on family.
- Tuition Reimbursement to support your professional growth and education.
- A 401(k) plan with a company match to help you plan for your future.
At CyberCore, we are committed to fostering a supportive and enriching environment where you can thrive both personally and professionally.
The salary range for this role is $40,000 - $58,000. This range is a good faith estimate that reflects various experience levels. At CyberCore, we consider multiple factors when determining compensation, including the specific role and its responsibilities, the candidate's professional experience, geographic location, education, and relevant skills. This range is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations.
Equal Employment and Diversity
CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore’s policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination, and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore’s workforce and volunteers reflect America’s diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective, and inspiration we need to achieve our mission.
About cybercoretech
With industry-leading technologies, facilities, and certifications — driven by the best people — CyberCore Technologies is the premiere provider of secure supply chain solutions to U.S. Federal and discerning commercial clients.
Salary : $40,000 - $58,000