Sr Desktop Support Tech - 100% ON SITE

Resumes in Vector due no later than 4 pm EST on Friday, 8/7 

Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this. 

100% ON SITE from Day One
Parking not provided for contractors

ABOUT THE ROLE

Virginia Tax seeks qualified resource to be responsible for:

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  Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.

   

   

  Considerable knowledge of pc hardware, peripherals & networks

  Considerable knowledge of Laptop Refresh

   

   

  Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

   

   

  Excellent troubleshooting skills

   

   

  Ability to perform software installations, configurations and troubleshooting hardware and software.

   

   

  Considerable knowledge of SCCM/SMS

   

   

  A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

   

   

  Excellent problem-solving, analytical, and team-working skills.

   

   

  Excellent customer service, communication and interpersonal skills.

   

   

  An openness to learning new technologies. 

SkillRequired / DesiredAmountof ExperienceStrong working knowledge of computer systems, hardware, and software, including drivers and biosRequired4YearsExcellent problem-solving, analytical, and team-working skillsRequired4YearsExcellent communication and interpersonal skills.Required4Yearsdemonstrated ability to obtain feedback from customers to improve training methods.Required4YearsRunning reports and analyzing common complaints and problems.Required4YearsAn openness to learning new technologies.Required4Years