System Administrator 3 - 2 Openings

Position Overview



The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.



The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.

Key Responsibilities

Infrastructure Administration

• Administer Windows Server environments (on-premises and cloud)
• Manage Active Directory, Group Policy, DNS, and DHCP
• Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
• Maintain system performance, availability, and configuration

Patch Management & Vulnerability Remediation

• Execute structured patching for servers and core systems
• Coordinate with leadership on scheduling and system impact
• Support vulnerability remediation aligned to security priorities
• Validate patches prior to deployment
• Track patch compliance and status

Security & Compliance Support

• Implement security controls defined by the Information Security Office
• Support identity and access management practices, including MFA
• Assist with system hardening, logging, and monitoring integrations
• Provide support for audits and compliance activities

Monitoring & Incident Response

• Monitor systems and respond to alerts and operational issues
• Provide Tier 2/3 support for infrastructure incidents
• Participate in incident response and escalation processes
• Contribute to root cause analysis and service improvements

Backup & Disaster Recovery

• Administer backup and recovery solutions
• Perform and validate backup and restore testing
• Support recovery objectives (RTO/RPO)

Change Management & Operations

• Follow defined change management processes
• Execute infrastructure changes in a controlled manner
• Participate in CAB or similar governance processes

Cross-Team Collaboration

• Partner with Network Engineering on infrastructure dependencies
• Coordinate with End User Services on user-impacting changes
• Support Application/Data teams on system integrations
• Communicate system status, risks, and issues to leadership

Required Qualifications

• Experience administering Windows Server environments
• Strong knowledge of Active Directory and Group Policy
• Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
• Experience with patch management and system maintenance
• Familiarity with backup and recovery solutions
• Basic understanding of networking concepts

Preferred Qualifications

• Experience in government or regulated environments
• Experience with hybrid infrastructure (on-premises and Azure)
• Familiarity with NIST or similar frameworks
• Experience with virtualization (VMware or Hyper-V)
• Exposure to monitoring, SIEM, or endpoint management tools

Knowledge, Skills, and Abilities

• Strong troubleshooting and problem-solving skills
• Ability to manage multiple operational tasks and priorities
• Effective communication and teamwork across technical groups
• Ability to follow structured processes and governance standards
• Focus on system reliability, security, and continuous improvement

Working Conditions

• Office-based environment
• Occasional after-hours support for maintenance or incidents
• Limited travel between office locations may be required

Additional Information

This role supports core Infrastructure & Operations functions and contributes to the agency s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.

Skill	Required / Desired	Amount	of Experience
Windows Server administration	Required	5	Years
Active Directory administration	Required	5	Years
Group Policy management	Required	3	Years
DNS and DHCP administration	Required	3	Years
Microsoft 365 administration	Required	3	Years
Entra ID (Azure AD) administration	Required	2	Years
Server patch management	Required	3	Years
System monitoring and alert response	Required	3	Years
Backup and recovery administration	Required	3	Years
Virtualization (VMware and/or Hyper-V)	Required	3	Years
File and print services	Required	2	Years
PowerShell scripting	Required	2	Years
Operating system troubleshooting	Required	5	Years
Change management participation	Required	2	Years
Incident response support	Required	2	Years
Root cause analysis participation	Required	2	Years
Documentation maintenance	Required	2	Years
Maintenance window execution	Required	2	Years
Ticket/work management systems	Required	3	Years
MFA administration/support	Required	2	Years
System hardening practices	Required	2	Years
Vulnerability remediation execution	Required	2	Years
Access control management	Required	2	Years
Security policy adherence	Required	2	Years
NIST/security framework exposure	Required	2	Years
Communication and collaboration	Required	3	Years
Operational prioritization	Required	3	Years
Structured/process-oriented work	Required	3	Years
Working in team-based IT operations	Required	3	Years
Azure infrastructure administration	Desired	2	Years
Hybrid cloud environments	Desired	2	Years
Intune/endpoint management	Desired	1	Years
Identity federation/SSO	Desired	1	Years
Conditional Access policies	Desired	1	Years
SIEM/EDR exposure	Desired	1	Years
Advanced PowerShell scripting	Desired	1	Years
Infrastructure automation	Desired	1	Years
Government IT experience	Desired	2	Years
Regulated environment experience	Desired	2	Years

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