Buyer

Cyber Aerospace Corp. is an AS9100D and ISO 9001 certified precision machining manufacturer specializing in the aerospace industry. We are committed to delivering high-quality precision machined components that meet the rigorous standards of our customers.

We are currently seeking a Buyer to join our growing Supply Chain Team. This position plays a key role in supporting customers, managing purchase orders, coordinating with internal departments, and ensuring on-time delivery.

Job Details:

Buyer / Customer Service Coordinator

• Location: Garden Grove, CA
• Status: Full-time
• Work Hours: Monday - Friday (8:00 AM – 5:00 PM)
• Wage: $20.00/hr - $30.00/hr DOE Benefits. Wage is negotiable

Responsibilities

I. Customer - Facing Responsibilities

• Serve as the primary point of contact for customers, managing quotations, order status updates, delivery schedules, Customer-Furnished Material (CFM), and post-delivery issues.
• Maintain customer records in the ERP system and ensure completion of customer agreements and payment terms.
• Review customer RFQs and coordinate with cross-functional teams (ME, Inventory, Quality, Accounting, and Planning) to prepare accurate quotations, including cost, lead time, material availability, inspection requirements, and production planning information.
• Perform Contract Review activities to verify customer requirements, manufacturing capability, quality requirements, delivery commitments, and commercial terms before order acceptance.
• Process customer POs by entering orders into ERP, creating Work Orders (WO), and issuing PO acknowledgements.
• Monitor order progress and coordinate with Planning to provide timely updates on production status, milestones, delays, and delivery schedules.
• Coordinate shipments with Inventory and Logistics, including shipment notifications, packing slips, tracking information, ETA updates, and ERP shipment records.
• Manage customer complaints, non-conforming products, returns, and RMA activities by coordinating with Quality, Planning, and Inventory to support resolutions, concessions/waivers, rework, or replacement actions.

II. Vendor/Supplier – Facing Responsibilities

• Collect supplier quotations to support customer quotation activities and maintain quotation records for cost comparison and audit purposes.
• Participate in Contract Review by confirming supplier capability, material availability, lead time, and outsourced processing capacity.
• Verify suppliers against the Approved Vendor List (AVL) before issuing Purchase Orders.
• Issue and manage Purchase Orders for materials and outsourced processing (OSP) in the ERP system.
• Monitor supplier deliveries, PO status, and outsourced processing schedules to support production requirements; coordinate emergency purchasing with management approval to minimize production downtime.
• Coordinate supplier returns, replacement orders, and compensation related to Incoming Quality Control (IQC) failures.
• Monitor supplier performance, including quality, delivery, lead time, responsiveness, and corrective actions

III. General Responsibilities

• Maintain accurate customer and supplier documentation — quotations, contracts, POs, delivery records, and ERP transactions — in compliance with company procedures and AS9100D / ISO 9001 quality standards.
• Continuously identify opportunities to improve customer satisfaction, supplier performance, order/purchasing efficiency, communication processes, and overall operational effectiveness.
• Perform other duties and special projects assigned by management.

Qualifications

• Strong verbal and written English communication skills with the ability to communicate professionally and negotiate effectively with suppliers. Vietnamese fluency is required.
• 2 years of purchasing or procurement experience in a B2B manufacturing environment; experience with technical materials, outsourced processing (OSP), supplier claims, or RMA is preferred.
• Experience working in a make-to-order manufacturing environment is preferred.
• Proficient in ERP systems (Proshop preferred; JobBOSS, Epicor, or equivalent) and Microsoft Office, especially Excel for PO tracking and supplier quotation comparison.
• Working knowledge of AS9100D supplier management requirements, including Approved Vendor List (AVL), Incoming Quality Control (IQC), Non-Conformance Reports (NCR), and Procure-to-Pay controls.
• Strong organizational, analytical, and multitasking skills with the ability to manage multiple purchase orders, supplier schedules, and deadlines simultaneously.
• Strong vendor relationship, negotiation, and problem-solving skills with the ability to identify supply chain risks and proactively communicate solutions.
• Bachelor's degree or equivalent preferred.
• Able to work independently and collaboratively.

Pay: $20.00 - $30.00 per hour

Language:

• Vietnamese (Preferred)

Work Location: In person

Salary : $20 - $30