What are the responsibilities and job description for the Patient Care Coordinator position at CYB Human Resources?
Summary/Objective
Greet and check-in patients upon arrival, clean up and tidy up of the office.
Schedule and confirm patient appointments
Collect and update patient information in the electronic medical records system
Answer phone calls and respond to patient inquiries
Coordinate referrals to specialists and follow-up appointments
Assist with insurance verification and billing processes
Maintain cleanliness and organization of the office area
Provide administrative support to healthcare providers
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Open and set up the clinic each day to ensure a smooth start.
- Answer phone calls, schedule appointments, and assist patients with inquiries.
- Collect copays, and process payments.
- Call patients for appointment reminders, follow-ups, and rescheduling as needed.
- Communicate with pharmacies to process medication requests and resolve issues.
- Assist providers with administrative tasks, including documentation and patient coordination.
- Maintain a clean and organized workspace, including taking out trash and restocking supplies.
- Provide a welcoming and supportive environment for patients and staff.
- Cheerful personality
Requirements
Required Education and Experience
One to three years.
High school diploma or equivalent.
Proficiency in office administration tasks
Experience working in a medical or MENTAL HEALTH.
Knowledge of mental health terminology and procedures
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Attention to detail and accuracy in data entry and record keeping
Ability to handle sensitive patient information with confidentiality (HIPAA privacy rights)
Preferred Education & Experience
- One to three years.
- Associates degree.
Benefits
- PTO
- Medical, dental, and vision
- Holidays (Christmas Eve and New Years Eve observed as paid holidays as well)
- Paid Staff Day out. Entire practice closed to go out for fun with all staff in all 5 locations
Salary : $20 - $22