Furniture Delivery Specialist

Creating Livable Spaces, Providing Premiere Experiences

We create fully furnished and personalized spaces that people can truly call home, whether they are in transition to a permanent space, traveling for work, completing their degree, or painting the dreamscape for someone to imagine their life in a new home. We deliver intuitive and dependable services, anticipate needs and interrupt problems before they occur, build strong relationships that enhance value, and respond to urgency with skill and enthusiasm.

Why Work for CWS Home Services  

Job: Furniture Delivery Specialist

FLSA Status: Hourly, Non-Exempt

Position Reports to: Operations Manager

Work Location: Houston, TX (Spring Branch area)

Responsibilities: 

The Furniture Delivery Specialist’s primary responsibility is to deliver, pick up, and install housewares and furniture within CWS standards and procedures safely and efficiently.

• Pull, inspect, and load/unload furniture and housewares on/off company vehicles.
• Perform and complete work orders within CWS standards and procedures while using the company’s mobile field service/ERP system.
• Inspect assigned vehicle daily before and after usage, maintain vehicle log, and report any problems to the operations manager. Operate all company vehicles in a professional, safe, and courteous manner including utilizing team members to spot when driving the box truck in reverse and parking. Maintain cleanliness of the company vehicle.
• Maintain furniture, housewares, tooling, and moving equipment inventory and report to the supervisor of any supply requirements to perform daily tasks. 
• Report to the supervisor of any damaged inventory discovered while performing a service such as during a reset/turn clean, maid service, or delivery/pick-up. 
• Perform housekeeping duties which include reset/turn cleans, touch up cleans, and maid services and prepare housewares kits as needed.
• Product care including cleaning housewares, washing linens, and troubleshooting electronics. 
• Follow bed bug protocol and procedures.
• Maintain organization and cleanliness of the warehouse including furniture, housewares, and equipment.
• Evaluate damages and select appropriate methods of repair and/or restoration for furniture. Cleaning of furniture per procedures. Assemble/disassemble furniture as needed.
• Travel to business regions to complete job-related tasks as needed including overnight stays.
• Responsible for safety procedures and bring any unsafe working conditions to the attention of management immediately. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position, duties and responsibilities may change at any time with or without notice

This job operates in a warehouse and apartment community work environment. This role routinely uses household cleaning supplies and may be exposed to dust, fumes, and gases prevalent in apartment communities. This job requires maintaining body equilibrium to prevent falling, bending at the neck, waist, arms, legs, transporting an object, lifting up to 75 lbs., ascending or descending stairs, and ramps. 

Hours: Monday-Friday: 8:30am-5:30pm; variable work hours and overtime may be required occasionally at the discretion of the supervisor

Education/Certification: High School diploma or GED or equivalent 

Experience Preferred: At least 1 years of furniture moving industry is highly preferred. Experience in property maintenance management, or in housekeeping is a plus.

Requirement: Ability to pass background, drug and driving record check annually, as per company policy and guidelines. Must maintain a valid and unexpired driver’s license that meets company driving standards and maintain current automobile insurance and registration.

CWS Home Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.