What are the responsibilities and job description for the Maintenance Director position at CWS Apartment Homes?
CWS Purpose: “Enhancing Lives the CWS Way”
CWS Values:
Honoring Our Word
Do what you say you will do.
Ethical Dealings are Paramount
Do the right thing all the time, every time.
A Respect for People
Treat others the way you want to be treated.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
What’s Your Purpose?
Lead | Enhance | Resolve
What You Will Do
As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction. The ideal candidate should possess the following:
Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
Quality Control: You will provide feedback to the team on their work, and aren’t afraid to roll up your sleeves to help with work orders and projects.
Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority: Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What Your Day Consists Of
Lead maintenance team members
Embrace, engage, motivate and train team members
Prepare make-ready apartments
Complete service requests
Maintain inventory and shop organization
Perform common area maintenance
Lead preventative maintenance program
Participate in resident satisfaction programs
Communicate with customers, residents, investors, vendors, leadership, and CWS team members
Lead and participate in the CWS Risk Management and Safety Programs
What You Bring To Us
High school diploma or GED (required)
Yardi software experience (preferred)
Microsoft Office and Outlook software experience (required)
EPA, HVAC I & II, CPO and local certifications (required)
Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
Possess a valid driver’s license and current automobile insurance (required)
Own a basic set of hand tools (required)
Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
Basic computer skills
Able to adhere to company policies, procedures, and practices
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Possess supervisory/managerial skills
Able to perform work responsibilities at locations other than “home” property
Able to travel within major metropolitan areas and may be required to attend company functions in other cities
Able to respond to emergency calls outside of normal business hours while setting the expectations for on-call rotations with team
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.