Leasing Consultant - Marquis at State Thomas

Who We Are

We are honored to be recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing for 2019.  At CWS, we recognize these awards are won because our greatest asset is our people.  CWS’ competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond.  Through your leadership, you are not just exemplifying CWS’ strategy, you are expressing who you are and what you stand for as a leader. 

Our five core values we embody are: Honoring Our Word, Ethical Dealings are Paramount, A Respect for People, Requirement for Profitability and Sustainability, A Demand for Excellence with a Sense of Urgency. 

What We Do

Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way.” We have a signature style which includes friendly associates, responsive service, well-designed floorplans, unique amenities, and spotless communities.

What You Will Do

The Leasing Consultant role will integrate your customer service, sales, and marketing skills to support our mission and lease our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.
 

Essential Job Functions:

• Greet, qualify, tour and close prospective residents
• Invite prospects for community tour
• Record traffic and leasing activity
• Verify applications and notify applicants of approval or denial
• Maintain lease expiration programs
• Prepare move-in packages and lease paperwork
• Process move-outs
• Walk through units to ensure they are ready
• Move in residents by reviewing lease and addendums
• Promote other income items
• Ensure that the grounds, tour routes, models, leasing carts, and office are to use and view
• Assist with outreach programs
• Maintain monthly market survey and knowledge of competitors
• Prepare service requests and assigning staff to duties
• Ensure curb appeal of community
• Keep up-to-date resident database
• Participate in risk management program
   

Job Qualifications:

• High School diploma or GED
• General knowledge of Property Management
• Knowledge of on-site management operations or customer service is preferred
• One year of apartment leasing or customer service experience preferred
• Strong verbal and written communication skills
• Able to adhere to set and variable work schedule, including weekends and emergencies as required
• Able to adhere to company policies, procedures and practices
• Able to establish and maintain effective working relationships
• Able to professionally interact with customers, residents and guests, as needed
• Able to maintain professional image Self-confidence and outgoing
• Assertiveness and Strong customer service orientation
• Basic Internet, Microsoft Word and Excel experience
• Ability to perform work responsibilities at locations other than assigned property helpful
• Able to travel within major metropolitan area; may be required to attend company functions in cities other than assigned location requiring overnight stays
• Possess a valid Driver’s License with good driving record and current automobile insurance
   

This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.