Public Safety Officer

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

About the Position

Responsibilities include but are not limited to: 

1. Perform routine patrol activities to include, but are not limited to:
• Conduct routine patrols and inspections of all Colonial Williamsburg buildings, grounds, parking lots, etc., including but not limited to the Art Museums, historic area properties, resorts, golf courses, restaurants, retail establishments, outlying properties, etc.
• Conduct regular foot, bicycle, or vehicle patrols to increase visibility, accessibility, and approachability within the community.
•Monitor safety conditions, document and record unusual conditions, situations, or events, and provide timely and accurate information as well as any deficiencies to management.
• Detection and preliminary investigation of crimes/unusual activities, which may include surveillance of individuals, vehicles, or locations; interviewing victims, suspects, and witnesses; identification and collection of property and evidence; and documenting and reporting findings to the supervisor in charge of the shift.
2. Perform communications activities in the Communications Center which includes but not limited to:
• Receive, analyze, and prioritize emergency and non-emergency calls for service via telephone and in person; obtain necessary information and dispatching units or mutual aid emergency response as needed.
• Receive and acknowledge radio transmission of units and exchange information as necessary via radio.
•Monitor fire, burglar, and duress alarm systems.
•Monitor access control systems and CCTV.
• Log all calls, building access information, and complete emergency notifications as required.
•Monitor NOAA weather radio and make appropriate emergency notifications as required.
• Answers telephone; receives and/or refers inquiries and transmits to appropriate personnel.
• Assigns reports to field officers and contacts.
• Inspect equipment at beginning of shift to ensure proper operation; report computer and equipment malfunctions and/or problems.
• Read logs from previous shifts.
3. Maintain order/mediate disputes and quell disturbances.
4. Monitor and provide emergency assistance to the public to include administering first aid, CPR, and use of AED, or moving/assisting incapacitated individuals.
5. Enforce Colonial Williamsburg Foundation rules and regulations.
6.Controlaccess to restricted areas, when necessary.
7. Escort employees and guests as needed.
8. Setup crowd/traffic/parking control barriers/equipment.
9. Other duties as assigned. 

This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA). This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor. 

This job description reflects the general responsibilities of the position and is not intended to be an exhaustive list. Duties and responsibilities may evolve over time based on operational needs. 

Required Education and Experience: 

1.Must not have a history of criminal convictions, except minor traffic violations.
2. Must be able to qualify annually in CPR, first aid, and the use of an AED.
3. Must be able to work irregular/extended hours, including frequently fluctuating work hours and rotating shift work.
4. Must be able to work holidays, evenings, and weekends.
5. As an essential employee, must be able to report to work/stay at work during poor weather, storm events, and/or emergency conditions.
6. Must pass pre-employment substance abuse testing and is subject to random alcohol and controlled substance testing.
7. Within120 days of hire date, must obtain Virginia Department of Criminal Justice Services (DCJS) certification as an unarmed security officer. Certification must be maintained throughout employment in this role. 

Must possess a valid Commonwealth of Virginia driver’s license and have an acceptable driving record based on The Colonial Williamsburg Foundation’s criteria. 

• Must be able to provide a 5-year Motor Vehicle Record prior to employment 
• Must be at least 21 years of age 
• May not have more than 1 moving violation or at fault accident within 12 months 
• May not have more than 2 moving violations or at fault accidents within 36 months 
• May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc. 

Preferred Qualifications: 

Two years public contact experience; two years of college; current certification for CPR, first aid, and use of an AED.

Key Skills / Competencies: 

1. Ability to type 30 words per minute and perform data entry at a reasonable rate of speed. 
2. Must have excellent public contact skills, including the ability to deal with people under stressful circumstances. 
3. Must have excellent communications skills. 
4. Must be able to read, write, and prepare reports using a computer. 
5. Must be able to exercise sound judgement under stress. 
6. Ability to speak clearly and concisely, understand and follow directions.

Physical and Environmental Demands:

Stand: Constantly 
Walk: Constantly 
Sit: Frequently 
Use hands/fingers: Frequently 
Climb or balance: Frequently 
Stoop/kneel/crouch/crawl: Frequently 
Reach with hands/arms: Frequently 
Talk or hear: Frequently 
Lifting up to 10 lbs: Frequently 
Lifting up to 25 lbs: Occasionally 
Lifting up to 50 lbs (with assistance): Occasionally 
Lifting up to 100 lbs (with assistance): Occasionally 
More than 100 lbs (with assistance): Rarely 
Wet/humid conditions: Frequently 
Work near moving mechanical parts: Occasionally 
Fumes/airborne particles: Occasionally 
Extreme cold: Frequently 
Extreme heat: Frequently

Typical Work Schedule:

Regular, Full time 40-hours per week. Rotating shifts with some weekend requirements, may require working holidays, and overtime as needed.