What are the responsibilities and job description for the Front Desk & Concessions Associate position at cvilleSMASH?
Job Description:
We are seeking a friendly and reliable Front Desk & Concessions Associate to join our team at our brand new 9-court indoor pickleball facility. This position is the first point of contact for members and guests, creating a welcoming environment while managing both front desk and concessions responsibilities. CURRENTLY HIRING FOR 7AM TO NOON and 5PM to 10PM shifts
Responsibilities:
- Greet and check in players, guests, and event attendees
- Manage court reservations, memberships, and program registrations
- Answer phone calls, emails, and customer inquiries
- Handle payments, cash register, and point-of-sale system
- Prepare and serve concessions, including snacks and beverages
- Maintain cleanliness and organization of front desk, lounge, bathrooms and concession areas
- Restock inventory and assist with supply orders
- Support facility events, tournaments, and special programs as needed
- Provide excellent customer service and ensure a positive experience for all visitors
- Other duties may be assigned as needed
Qualifications:
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Basic cash handling and computer skills
- Previous experience in hospitality, retail, or food service a plus
- Enthusiasm for pickleball or willingness to learn about the sport
All Employees are eligible for a complimentary Employee Membership to play in the facility and will be encouraged to be part of our pickleball community.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $16