What are the responsibilities and job description for the Automotive - Diagnostic Technician position at CUZZINS AUTOMOTIVE INC (DIXON)?
OverviewWe are seeking an experienced, highly skilled, and detail-driven Automotive Diagnostic Technician to join our fast-growing service center. In this role, you will be the go-to expert for diagnosing complex mechanical, electrical, and diagnostic strategies.As a Diagnostic Technician, you will apply your deep technical knowledge, analytical mindset, and problem-solving abilities to pinpoint root causes quickly and accurately. You will perform high-level diagnostics, guide repair strategies, and support the technician team with your expertise—helping maintain our reputation for precision, honesty, and exceptional customer care.If you take pride in solving the toughest issues, enjoy digging into electrical systems, and thrive in an environment that values your diagnostic expertise, we want to hear from you.Key ResponsibilitiesAdvanced Vehicle DiagnosticsUtilize OEM-level diagnostic tools, scan equipment, oscilloscopes, and multimeters to identify electrical, drivability, and performance issues.Interpret diagnostic trouble codes, freeze-frame data, live data streams, and technical service information.Determine root causes of complex vehicle concerns with accuracy and efficiency.Perform advanced testing on ignition systems, fuel delivery, CAN networks, sensor circuits, and control modules.Specialized Repairs & Technical SupportExecute high-level mechanical and electrical repairs based on diagnostic findings.Support other technicians by reviewing symptoms, confirming causes, and recommending repair paths.Perform reprogramming, calibrations, relearns, and module configurations as required.Conduct test drives, verify quality of repairs, and ensure all safety and performance standards are met.Documentation & Quality ControlMaintain precise, well-organized diagnostic notes and repair documentation in shop management systems.Follow manufacturer procedures, technical bulletins, and best-practice testing methods.Ensure all equipment is properly maintained and work areas remain clean, safe, and compliant with company and environmental standards.Customer & Team CommunicationClearly explain diagnostic findings, repair recommendations, and outcomes in terms customers can understand.Assist service advisors in building accurate, transparent estimates.Work collaboratively with service advisors, management, and the technician team to prioritize workflow and deliver an exceptional customer experience.Qualifications & SkillsRequired:High school diploma or GED.Proven experience as an Automotive Diagnostic Technician or Senior Technician.Strong proficiency with scan tools, electrical system testing, and advanced diagnostic methodology.Ability to interpret wiring diagrams, service information, and OEM repair procedures.Excellent problem-solving abilities and strong attention to detail.Customer-first communication and professionalism.Valid driver’s license and clean driving record.Preferred:Associate degree in Automotive Technology or completion of accredited automotive training programs.ASE certifications (A6 Electrical, A8 Engine Performance, L1 Advanced Diagnostics) strongly preferred.Experience in dealership, drivability, or electrical-specialist environments.Familiarity with ADAS calibration, module programming, or hybrid/EV systems is a plus.Benefits & PerksCompetitive Compensation based on experience, diagnostic skill level, and certifications.Monthly Bonus Opportunities tied to performance and accuracy.Career Growth Path toward Master Technician or Shop Leadership roles.Flexible Scheduling to support work-life balance.Paid Time Off (PTO) and Employee Discount Program on services and products.Health Benefits & 401(k) Retirement Plan.ASE Training & Certification Reimbursement to support ongoing advancement.Why Join UsWe believe excellence starts with the people behind the tools. As a Diagnostic Technician here, your expertise is valued, your professional growth is supported, and your contributions directly impact the safety and satisfaction of our customers.Join a respected, high-performing service organization where your diagnostic abilities, craftsmanship, and commitment to quality truly make a difference every day.
Salary : $25 - $28