What are the responsibilities and job description for the Full-Time Office Assistant position at Cutting Tool Technologies?
Company Overview
Cutting Tool Technologies specializes in designing and manufacturing a wide range of indexable insert tooling, including end mills, slotting cutters, drills, and lathe tools. Since 1984, our mission has been to serve customers with innovative, high-quality products and creative solutions that meet their machining needs.
Overview
We are seeking a proactive and detail-oriented Full-Time Office Assistant to join our dynamic team. This vital role offers an exciting opportunity to support daily office operations, enhance organizational efficiency, and deliver exceptional customer service. If you thrive in a fast-paced environment and possess strong administrative skills, we want to hear from you!
Duties
- Manage front desk responsibilities, including greeting visitors and directing phone calls using multi-line phone systems
- Handle data entry tasks accurately using Microsoft Office and Quickbooks applications
- Maintain organized filing systems and manage confidential information with discretion
- Assist with bookkeeping and invoicing using QuickBooks software entering accounts payable and accounts receivable information
- Provide excellent customer support by responding to client inquiries via phone and email
- Receive incoming orders, confirm items ordered, inspect for quality and quantity - must have ability to lift 2 to 10 lbs for receiving and packaging
- Process paperwork for outgoing shipments to customers
- Package customer orders - Process UPS or Fedex shipments
- Perform clerical tasks including proofreading documents, filing paperwork, and managing office supplies
- Run daily errands to Post Office and Bank - occasional errands to local businesses and stores
Requirements
- Proven office experience with strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel) and Quickbooks Online.
- Familiarity with QuickBooks for bookkeeping and invoicing processes
- Excellent phone etiquette and communication skills
- Strong computer literacy with the ability to handle multiple tasks efficiently
- Experience with multi-line phone systems and data entry accuracy
- Prior administrative or clerical experience
- Exceptional time management skills to prioritize tasks effectively
- Join our team as a Full-Time Office Assistant and be a key contributor to our efficient office environment! We value energetic individuals who are eager to support our operations while delivering outstanding service. This paid position offers the chance to develop your skills in office management, client communication, and administrative support within a thriving company.
Work Location: In person