Operations Coordinator

Cutting Edge Pediatric and Adult Therapy is seeking a highly motivated and passionate Operations Coordinator! This position is essential to providing exceptional customer service experience for our patients and families.

If you are an organized, detail-oriented professional with a heart for helping children and families with experience, our clinic is the place for you. At Cutting Edge, we don’t just offer a job; we offer a transformative career path. This is your opportunity to support a multidisciplinary team in a dynamic, collaborative environment while building advanced administrative and operational skills.

• Supportive Onboarding & Guidance – Work directly with leadership to learn our operational processes in a collaborative, hands-on environment.
• Meaningful Operational Impact – Your organization and attention to detail directly support leadership, streamline daily operations, and help our clinic run efficiently.
• Mentorship & Professional Growth – Work alongside experienced Operations leaders who provide ongoing guidance, feedback, and development opportunities.
• Purpose-Driven Environment – Contribute behind the scenes to a mission-focused organization serving children, teens, and young adults. Your work truly makes a difference.

Key Responsibilities

• Provides administrative and operational support to office business owners in their multiple businesses.
• Provides support to the owners, helping them stay organized, complete tasks in a timely manner, and effectively carry out their responsibilities while supporting the needs of the appropriate teams.
• Prepares reports, presentations, metrics, and correspondence as requested.
• Responds to customer and vendor inquiries received by phone or email; determines the nature of each request, provides information when appropriate, and directs inquiries to the appropriate team member when needed.
• Identifies opportunities for process improvements that enhance efficiency, streamline operations, and positively impact the customer experience.
• Compiles monthly financial statements and updated budget reports.
• Uses basic IT skills to troubleshoot and resolve everyday office technology issues, escalating more complex problems when necessary.
• Assists with research projects such as evaluating vendors, comparing product and application pricing, and gathering information to support business decisions.
• Coordinates facility and utility operations, including managing contracts and service agreements, monitoring the proper function and condition of facilities, equipment, and utilities, and scheduling repairs, inspections, maintenance, and service visits as needed.
• Performs other duties as assigned.

Qualification and Skill Requirements

• High school diploma or equivalent required.
• A minimum of one year of prior related office experience is preferred.
• Organized and adaptable, with the ability to manage changing priorities and workloads.
• Works well with others, communicates effectively, and uses sound judgment when making decisions.
• Computer skills including knowledge of relevant software (Word, Excel, PowerPoint, Quick Books) and internet browsing skills.
• Ability to operate general office equipment.
• Ability to multitask.

Physical Requirements

• Ability to stand, sit, and move throughout the front office area and the clinic for extended periods of time in order to greet visitors, assist employees, and manage tasks.
• Ability to work at a computer desk station for extended periods of time.
• May be required to lift up to a minimum of 25 pounds.

Employee Benefits

• Health benefits (medical insurance, vision insurance, dental insurance, and flexible spending accounts) and a 401K Safe Harbor Retirement program for full-time employees.
• Accrued Paid Time Off (PTO) from start date for full-time employees.
• Unpaid Time Off (UTO) for part-time and full-time employees.
• Employee Recognition Programs include anniversary & birthday celebrations, shout-outs/kudos boards, and our semi-annual Making a Difference Award.
• Company-sponsored events for employees, including various team-building activities and social gatherings, annual holiday parties, etc.

Join Our Team

Check out our Join Our Team page on our company website to learn more about who we are as a company and hear from some of our staff: https://cuttingedgepediatrictherapy.com/employment/

Pay: $16.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $16 - $18