What are the responsibilities and job description for the Desktop Support Technician (Level 2) Needed position at Cutting Edge IT, LLC?
Join a fast-paced, tech-driven team as a Desktop Support Level 2 professional! You’ll provide hands-on technical support, resolve hardware/software issues, and keep systems running smoothly. Ideal for IT pros passionate about problem-solving and customer service.
What You’ll Do:
- Troubleshoot Windows, macOS, and Linux desktops
- Support VPNs, firewalls, and network connectivity
- Manage Active Directory & software deployments (SCCM, ServiceNow, Jira)
- Deliver responsive, friendly IT support to internal users
What We’re Looking For:
Experience in desktop or IT support, strong hardware/software knowledge, and great communication skills.
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Top Indeed Keywords:
Desktop Support, IT Support, Help Desk, Level 2 Support, Technical Support, Windows, macOS, Linux, SCCM, ServiceNow, Active Directory, VPN, Firewall, Network Support, Customer Service, On-Site IT, Troubleshooting, Computer Support, Tier 2 IT, Immediate Hire
Job Types: Full-time, Part-time, Contract
Pay: $20.00 - $40.00 per hour
Work Location: On the road
Salary : $20 - $40