What are the responsibilities and job description for the SVP, Group Director position at Customers Bank?
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow. On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust. What you’ll do: Represent Customers Bank in the Los Angeles, CA market through interactions with clients, prospects, non-profit organizations, COIs etc. You will be responsible for building a profitable business segment consisting of both deposits and loans and fully integrated services. Meet with clients, prospects, COIs to generate new business opportunities Engage strategic partners to assist in sales/cross sales to prospects Work on new opportunities with senior management, lenders, treasury management, etc. to develop compelling banking proposals and lending term sheets. Develop book of deposit and loan clients that meets the bank’s expectations which are set annually. Responsible for ongoing relationship management including but not limited to annual deposit account reviews, loan compliance monitoring, risk ratings, etc. Understanding and effective implementation of KYC onboarding practices. Interacts with management team (Bank and Client) Understanding and compliance with bank policies and procedures. Timely completion of all Bank training assignments. What do you need? Bachelor’s degree or equivalent – minimum 15 years commercial banking experience can offset lack of college degree or higher. Minimum of 10 years' experience in a Commercial Banking relationship management role. Complete understanding of banking products and services – depository and lending Ability to work independently. Strong work ethic and professionalism Technology Skills: Strong understanding of Microsoft applications (Excel, Word, Outlook, Teams, etc). Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow. If you don't see an opportunity that fits your experience, please apply here for general consideration. Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas. Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.” Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.