What are the responsibilities and job description for the Sr. Azure Cloud Infrastructure Engineer position at Customers Bank?
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow. On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust. What You’ll Do: We are seeking a Senior Azure Infrastructure Engineer with deep experience in IaC and Azure platform services to help us modernize and operationalize our hybrid cloud environment. You will lead the standardization of Azure infrastructure provisioning using Bicep, maintain and improve core network/security architecture (including hub-and-spoke topology, WAF, and private endpoints), and provide Tier 2/3 support for mission-critical services. This is a hands-on engineering role embedded within the Enterprise Architecture team. You will work closely with cloud architects, DevOps engineers, application owners, and cybersecurity teams to ensure that Azure infrastructure is stable, scalable, and audit-ready. Engineering & Platform Operations Provide Tier 2/3 support for Azure infrastructure components in production and non-production environments. Deploy and maintain services such as Azure AVD, App Services, DevBox, Virtual Machines, ExpressRoute, and Storage Accounts. Operate and enhance a hub-and-spoke network model, including NSGs, Private Endpoints, Route Servers, and ExpressRoute Gateways. Support change control, patching, and root cause analysis for cloud infrastructure incidents. Infrastructure as Code (IaC) & Automation Lead development and enforcement of IaC using Bicep, ensuring repeatable, consistent deployments. Implement pipelines using Azure DevOps or GitHub Actions for infrastructure CI/CD. Maintain environment parity and source-of-truth through version-controlled infrastructure repositories. Governance & Reliability Apply the Microsoft Azure Well-Architected Framework to improve platform security, performance, cost optimization, and operations. Contribute to BCDR strategy, platform documentation, and architectural reviews. Define and maintain compliance guardrails through Azure Policy, tagging standards, and monitoring baselines. Modernization & Migration Assist in the migration and replatforming of legacy systems to Azure-native services. Support Azure-native data services like Synapse, Event Hub, Kafka, and Azure Fabric. Contribute to the delivery of containerized workloads via Azure Container Instances (ACI) or App Services for Containers. What Do You Need? Strong sense of infrastructure ownership and technical accountability. Effective communicator across architecture, DevOps, app development, and compliance. Self-driven with a methodical approach to documentation and automation. Comfortable in fast-paced, changing environments with evolving cloud priorities. Technology Skills: 5 years managing and supporting Azure IaaS and PaaS environments. Hands-on experience with Bicep or ARM templates for IaC delivery. Strong understanding of Azure networking and security design (NSGs, ExpressRoute, Private Link). Proficiency with PowerShell and Azure CLI scripting. Experience with CI/CD pipelines and Git workflows in infrastructure projects. Familiarity with Azure Monitor, Log Analytics, and Application Insights for observability. Preferred: Microsoft Certified: Azure Administrator Associate or DevOps Engineer Expert. Experience with Azure-native container services (ACI, AKS, App Services for Containers). Exposure to cloud-based data platforms and messaging services. Knowledge of Zero Trust architecture, Defender for Cloud, Key Vault, and RBAC. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow. If you don't see an opportunity that fits your experience, please apply here for general consideration. Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas. Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.” Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.
