Business Systems Analyst

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Transform Business Systems at Spectrum: Define and design innovative solutions that streamline processes and drive meaningful change. By leveraging your analytical skills and technical expertise, you’ll deliver systems that elevate business outcomes and ensure seamless performance across the organization. Leave a lasting impression by advancing Spectrum’s mission through impactful technology solutions.

 

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.

How You’ll Make an Impact

• Analyze business operations to identify strengths and weaknesses and determine opportunities for process automation
• Assess available technologies and create development specifications to align with business objectives
• Provide technical expertise to develop systems and procedures that are cost effective and meet user requirements
• Consult with management and users to understand system needs and design solutions that achieve business goals
• Specify inputs and formatting outputs to ensure user requirements are met
• Oversee system implementation by coordinating testing and validating system performance
• Improve internal processes and implement measures to control risks within Spectrum’s business applications framework
• Execute programming and analysis tasks to optimize business systems and support their functionality
• Facilitate communication between business units to negotiate agreements and commitments from initial requirements through implementation
• Conduct feasibility studies to evaluate cost, efficiency and technical viability of solutions for business challenges

What You’ll Bring to Spectrum
Required Qualifications
Education

• Bachelor’s degree or equivalent experience

Experience

• 2 years business systems or IT-related experience

Skills

• Ability to read, write, speak and understand English
• Ability to prioritize, organize and manage multiple projects and priorities simultaneously
• Ability to work both independently and collaboratively
• Ability to analyze and interpret data
• Ability to quickly identify business problems and opportunities
• Effective oral and written communication skills with all levels of management
• Knowledge of software applications such as Word and Excel
• Knowledge of applicable systems
• Collaborate in a dynamic team environment and work independently as needed

Preferred Qualifications
Education

• Bachelor’s degree in computer science or related field
• Pega certifications such as Certified Pega Business Architect, Certified Pega Lead Decisioning Architect or Certified Pega System Architect

Experience

• 2 years in Pega, Python, SQL
• 2-3 years with Customer Decision Hub (CDH)

Skills

• Proven ability to leverage CDH for personalized customer interactions and decisioning
• Strong proficiency in Python for scripting and automation tasks
• Experience integrating Python solutions within Pega applications
• Extensive experience with SQL for database management, including writing complex queries and optimizing performance
• Experience with Apache Airflow for orchestrating workflows

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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.