2026 Summer Intern: Associate Digital Svc & CX Analyst

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At a Glance

• You’re a motivated rising senior student with a 3.0 GPA or higher seeking a bachelor’s degree in Business Administration or related field from an accredited college or university.
• This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice.
• Internship program runs from May 27 through July 31, 2026.
• In addition to the role-based projects you’ll work on, you’ll also participate in professional development sessions, networking opportunities, and have access to a mentor.

The Spectrum Internship Experience
You’ll join one of our departments for the summer, where you’ll contribute to meaningful projects that give you insight into what it’s like to work at a leading connectivity company. You’ll have access to:

• Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
• Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it’s like to work here.
• Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals.

What you can expect in this role
As a Spectrum intern, you’ll spend the summer working alongside two teams — your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations.

Internship responsibilities may include

• Identifying and designing improved and personalized billing and onboarding customer experiences
• Supporting customer experience requirements, process design, system changes, testing, analysis, and reporting
• Leveraging data to understand and recommend enhancements to ensure the customer experience with Charter’s implementation is industry-leading

Required qualifications

• Must be currently enrolled in an accredited College or University completing a bachelor’s degree
• Must have at least a 3.0 GPA or greater in current program
• Must have an expected graduation date between December 2026 and June 2027
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship
• Analytical skills
• Communication Skills - Verbal and Written
• Proficiency in Microsoft Office: Word, Excel, PowerPoint

GGN100 2025-60455 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.