Field Service Technician - Electromechanical Equipment (TSR) - Dallas, TX

Join Our Team as a Technical Service Representative (TSR)!

Field-Based | Company Vehicle Provided

Customer Engineering Services (CES) is seeking a hands-on, mechanically inclined Technical Service Representative (TSR) to support electromechanical equipment at customer locations throughout an assigned territory.

If you enjoy working independently, solving mechanical problems on-site, driving to different locations daily, and being the person customers rely on to keep equipment running, this role is for you.

What This Role Looks Like

As a TSR, you will:

• Travel daily within your assigned territory using a company-provided vehicle
• Diagnose and repair electromechanical equipment failures on-site
• Perform preventive maintenance and emergency service calls
• Install and remove equipment as needed
• Implement engineering updates and modifications
• Train customers on proper equipment operation
• Complete accurate daily time, expense, and service reporting
• Manage parts usage and inventory
• Build strong working relationships with customer personnel

This role requires someone comfortable working independently, managing their own schedule, and adapting to changing service needs.

This Role Is a Great Fit If You:

• Like working with your hands
• Enjoy troubleshooting mechanical problems
• Prefer being on the road rather than behind a desk
• Can manage your own workload and stay organized
• Thrive in a customer-facing, service-driven environment
• Are flexible and adaptable to daily schedule changes

What We’re Looking For

Required:

• High School Diploma or GED
• Valid driver’s license with a good motor vehicle record
• Willingness to travel daily and occasionally work extended hours
• Ability to lift and carry up to 50 lbs
• Comfort working in customer-facing environments

Preferred:

• Technical school training OR
• 1–3 years of experience working with electromechanical equipment, machinery, or mechanical systems
• Experience using tools and diagnosing mechanical or electrical issues
• Basic computer skills for reporting and mobile device usage

Working Conditions

• Extensive driving across a large geographic territory
• Frequent standing, kneeling, crouching, and lifting
• Maneuvering equipment in confined spaces
• Weekend or overtime support as business needs require
• Outdoor and indoor customer environments

What CES Provides

We equip our TSRs for success:

• Company vehicle
• Tool kit
• Cell phone
• Laptop
• Company credit card
• Paid Time Off (vacation, sick time, holidays)
• Medical, Dental, and Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) with company match

Why Join CES?

At CES, our Technical Service Representatives are the face of our service organization. You will have autonomy, leadership support, and the opportunity to build long-term customer relationships while developing your technical skills.

We are an Equal Opportunity Employer and are committed to creating a workplace where all employees are respected and supported.

Ready to Get Started?

If you’re looking for a field-based, hands-on technical role with independence, variety, and a strong support structure, apply today at cesservice.com.

Become part of what works at CES.