What are the responsibilities and job description for the Front Desk Agent (Hotel Resort) - Bilingual (English/Spanish) position at Customer Driven Staffing - Florida?
Job Title: Front Desk Agent (Hotel Resort) – Bilingual Preferred (English/Spanish)
Location: Pompano Beach, FL
Employment Type: Full-Time | Temp-to-Hire
Job Description:
A hotel resort in Pompano Beach is seeking a motivated Customer Service Front Desk Agent to join their team. In this role, you will be the first point of contact for guests and a key contributor to their overall experience. You will help create a welcoming and professional environment at all times.
Responsibilities:
- Manage guest check-in and check-out processes
- Handle reservations accurately and efficiently
- Provide excellent customer service to all guests
- Respond to guest inquiries and requests in a professional manner
- Maintain a clean and organized front desk area
- Support overall guest satisfaction and hotel operations
Schedule:
- 1st Shift: 6:30 AM – 2:00 PM
- 2nd Shift: 9:30 AM – 6:00 PM
- 3rd Shift: 2:30 PM – 11:30 PM
- Flexibility to work weekends and holidays is required
Requirements:
- Previous customer service or front desk experience preferred
- Strong communication and interpersonal skills
- Bilingual English/Spanish preferred
- Professional appearance and attitude
- Ability to work in a fast-paced hospitality environment
Apply today to become part of a professional hospitality team focused on guest satisfaction and service excellence.
Customer Driven Staffing's mission is to help employers achieve organizational success by creating relationships that work! We strive to provide a personal and professional service experience to our employees, customers, and business partners.
Salary : $15