Demo

PARTS ASSOCIATE

Custom Truck One Source
Syracuse, NY Full Time
POSTED ON 9/7/2026
AVAILABLE BEFORE 10/12/2026
Rebuilding America Starts Here:

True to our name, Custom Truck One Source “CTOS” https://www.customtruck.com designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. Our clients include some of the largest utilities, telecom, construction, forestry, oil, and rail companies in the nation.

  • Monday to Friday, Day - shift, with overtime as needed.
  • Must hold a valid driver’s license
  • CTOS offers competitive pay based on experience, healthcare, 401K match, Paid time off (25 days) and more.

Summary

The Parts Associate will be responsible for quoting, ordering, and stocking parts for the service department, to assure deadlines and cost-effective goals are met.

Essential Duties And Responsibilities

  • Assist managers and technicians in determining parts and accessories needed for tasks by researching trucks, truck bodies, and aerial equipment parts as needed.
  • Possess a detailed knowledge of parts associated with your ordering department.
  • Keeps current on new products and product updates.
  • Maintain a proper parts inventory and ordering of stock items.
  • Create and maintain parts numbers, suppliers and the parts master file
  • Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
  • Locate and build relationships with aftermarket vendors for parts.
  • Locate availability of parts if they are not in stock and place parts purchase orders.
  • Provide quotes/costs of parts for repair orders.
  • Verify all parts are correctly applied to each repair order.
  • Proactively follow up on back ordered parts and communicate delivery dates of incoming parts.
  • Provide assistance to other branches during interbranch requests and other various parts questions.
  • Assist with the year-end physical inventory.

Required Skills And Qualifications

  • Previous parts purchasing and parts warehousing experience
  • Knowledge of heavy and light duty trucks and equipment preferred
  • Proficient on a computer and have the ability to learn new software and ERP systems quickly.
  • Must be able to use Microsoft Office package (Word, Excel, Outlook).
  • High school diploma or the equivalent
  • Valid driver's license required

Working Conditions

  • The ability to work as scheduled with punctual attendance Day shift, Monday-Friday plus any additional hours/days necessary in order to meet business demands.
  • Majority of work performed in shop or parts office setting
  • May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.

Physical Requirements

  • Lifting – The ability to bend, stoop and lift up to 50 lbs.
  • Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; significant stooping, kneeling, crouching, and/or crawling.

We Power the People That Strengthen Our Nation’s Infrastructure

Explore the dynamic world of Custom Truck One Source , where each role is a step toward driving the nation’s infrastructure forward with innovative solutions and dedicated service. Immersed in a culture that champions collaboration and innovation, you’ll find a supportive environment where your contributions are valued. Coupled with competitive benefits, we offer a career that grows with you and a journey towards excellence.

Benefits:

  • 401(k) with Employer Match
  • Competitive Health Care including Dental, Vision, and Life Insurance
  • Company paid health and wellness programs
  • Paid Vacation, Sick and Holidays = 25 days.
  • STD/LTD
  • Partner Discounts
  • Investment in Employee Development

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.

Salary : $20 - $26

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